OKI 7400 Manuel D’Utilisation

OKI Printers in a Terminal Server environment

4.  Appendix

4.1.  Computer May Hang if Multiple TSE Users Print
Simultaneously [Q238070]

PSS ID Number: Q238070

Article last modified on 11-23-1999

winnt:4.0 SP4

winnt

==================================================================

====

------------------------------------------------------------------

----------

The information in this article applies to:

 - Microsoft Windows NT Server version 4.0 SP4, Terminal Server

Edition

------------------------------------------------------------------

----------

IMPORTANT: This article contains information about editing the

registry.

Before you edit the registry, make sure you understand how to

restore it if

a problem occurs. For information about how to do this, view the

"Restoring

the Registry" Help topic in Regedit.exe or the "Restoring a

Registry Key" Help topic in Regedt32.exe.

SYMPTOMS

========

A computer running Windows NT Server 4.0, Terminal Server Edition,

Service Pack 4 may stop responding (hang) or may display an error

message on a blue screen if multiple Terminal Server users connect

to a remote printer and print simultaneously.

CAUSE

=====

This behavior occurs if the printer driver that is installed is

incompatible

with Terminal Server.

RESOLUTION

==========

To resolve this problem, obtain the latest service pack for

Windows NT Server 4.0, Terminal Server Edition. For additional

information, please see the following article in the Microsoft

Knowledge Base: