Lexmark MS610dn Manuel D’Utilisation
Paper jam message remains after jam is cleared
Action
Yes
No
a
Do either of the following:
•
For touch
‑screen printer models, touch
or Done.
•
For non
‑touch‑screen printer models, select Next >
> Clear
the jam, press OK >
.
b
Follow the instructions on the printer display.
Does the paper jam message remain?
Contact
.
The problem is solved.
Jammed pages are not reprinted
Action
Yes
No
a
Turn on jam recovery.
1
From the printer control panel, navigate to:
Settings > General Settings > Print Recovery > Jam Recovery
2
Select On or Auto.
3
Depending on your printer model, press
or touch Submit.
b
Resend the pages that did not print.
Were the jammed pages reprinted?
The problem is solved. Contact
.
Solving print problems
Printing problems
Multiple
‑language PDF files do not print
Action
Yes
No
Step 1
a
Check if the print options for the PDF output are set to embed all fonts.
b
Generate a new PDF file, and then resend the print job.
Do the files print?
The problem is solved. Go to step 2.
Step 2
a
Open the document you want to print in Adobe Acrobat.
b
Click File > Print > Advanced > Print As Image > OK > OK .
Do the files print?
The problem is solved. Contact
.
Troubleshooting
211