Emerson P/N MMI-20019808 Manuel D’Utilisation

Return Policy

Appendix D: Return Policy

D.1

Requirements

Micro Motion procedures must be followed when returning equipment. These procedures 
ensure legal compliance with government transportation agencies and help provide a safe 
working environment for Micro Motion employees. Failure to follow Micro Motion procedures 
will result in your equipment being refused delivery.

Information on return procedures and forms is available on our web support system at 
www.micromotion.com, or from the Micro Motion Customer Service department.

D.1.1

New and unused equipment

Only equipment that has not been removed from the original shipping package will be 
considered new and unused. New and unused equipment requires a completed Return 
Materials Authorization form.

D.1.2

Used equipment

All equipment that is not classified as new and unused is considered used. This equipment must 
be completely decontaminated and cleaned before being returned.

Used equipment must be accompanied by a completed Return Materials Authorization form 
and a Decontamination Statement for all process fluids that have been in contact with the 
equipment. If a Decontamination Statement cannot be completed (e.g., for food-grade process 
fluids), you must include a statement certifying decontamination and documenting all foreign 
substances that have come in contact with the equipment.