Avaya S8500 Manuel D’Utilisation

Cannot log in to the 
UPS subagent

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Ensure that the SNMP subagent is installed in the UPS.

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Ensure that you are connected to the correct Ethernet port.

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Ensure that you have the correct login ID and password. For 
more information, see the user guide for the SNMP subagent. 

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Ensure that the network card on the laptop computer is 
configured correctly.

Cannot log in to the 
Ethernet switch

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Ensure that you are connected to the correct Ethernet port. (On 
the Ethernet switch, the correct port is labeled Console)

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Ensure that you have the correct login ID and password. See the 
user guide for the Ethernet switch.

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Ensure that the network card on the Services laptop computer is 
configured correctly.

Cannot log in to the 
media server

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Check the link LED. If the LED is off, a cable or hardware 
problem exists.

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Ensure that you are connected to the Services Ethernet port.

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Ensure that you are using a cross-over cable between the 
Services laptop computer and the server.

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Ensure that the ARP cache is cleared on the Services laptop 
computer. In an MS-DOS window, type arp -d 192.11.13.6 
and press Enter.

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Ensure that you have connectivity. In an MS-DOS window, type 
ping 192.11.13.6 

and press Enter.

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Ensure that the NIC on the Services laptop computer is 
configured correctly.

Cannot access the 
Avaya Installation 
Wizard

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Ensure that you are plugged into the Services port.

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Ensure that you are using the correct IP address, 192.11.13.6 

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Ensure that you are using the correct login and password.

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Ensure that the NIC on the laptop is configured correctly.

Cannot use SAT 
commands

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Ensure that you are using the correct IP address, 192.11.13.6 
and port 5023

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Ensure that you are using the correct login and password.