HTC PHOE100 Manuel D’Utilisation

Welcome to T-Mobile  23

If your service has not been activated, then follow the steps in this section 

to activate. The T-Mobile Activations representative will set up your service 

and assign your mobile number. It takes about 20 minutes to activate voice 

service and may take up to 24 hours to activate data service. Business and 

government accounts may take additional time to activate voice and data 

service. By activating service, you acknowledge that you have read and 

agreed to the Terms and Conditions of the Service Agreement.

Have your service agreement and the following information ready for 

your Activations representative:

  Name, home address, home phone, preferred billing address

Note  For business and government accounts, your Activations 

representative will also require your physical address, company 

name or government agency name, and the tax ID.

  Social Security number, current driver’s license number, and date 

of birth for credit-check purposes

  Model number of your device (T-Mobile Shadow)

  SIM serial number (on the back of the SIM card)

  IMEI number (on the label under the battery)

  Agent code (on your service agreement)

  Your choice of T-Mobile rate plans and services

Call Customer Care at 1-800-937-8997 from a landline phone.