Avaya 4621SW Manuel D’Utilisation

CALL LOG APPLICATION: 
You cannot dial out after 
selecting a call log entry

Check that all call appearances (incoming/
outgoing lines) are not already in use. If all lines 
are in use, wait until a line is available to make 
your call.

You cannot add an entry to the 
Speed Dial list

You have 108 Speed Dial entries, the maximum 
allowed. You must delete at least one entry 
before adding a new entry.

Dialing from this application 
does not go through

Your administrator must administer settings for 
the Enhanced Dialing feature beyond the 
defaults.

The Call Log is empty

Check the Options screen to ensure that the Call 
Log is not Disabled. Many events can clear the 
Call Log, including power failures, restarting the 
telephone after logging off, etc.

WEB ACCESS APPLICATION: 
Pressing the Web softkey does 
not display a Web site

Check with your LAN Administrator to determine 
if the Web server is not operating, if there are 
network connectivity problems, or other network 
problems.

Dialing from this application 
does not go through

Your administrator must administer settings for 
the Enhanced Dialing feature beyond the 
defaults.

You cannot add an entry to the 
Speed Dial list

You have 108 Speed Dial entries, the maximum 
allowed. You must delete at least one entry 
before adding a new entry.

OPTIONS: 
No Options other than “View IP 
Settings” display

Your administrator has turned off all user-settable 
options.