Avaya 555-233-781 Manuel D’Utilisation

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Navigating Application Screens
Issue 4 November 2006
17
  
Here is an example of the difference between a Line/Feature button’s functionality in the Phone 
application versus other applications. To call someone from the Phone application (the default 
display screen) you press the first Line/Feature (call appearance) button and dial your party. But 
in the Call Log application, pressing the first Line/Feature button displays detailed information 
about the first call log entry.
In addition to the call-related icons and features explained in 
, the icons and background 
display colors in 
 are associated with certain administrable features on the call server, 
and might appear on the display. Several features, such as flash, wink, and flutter, are 
associated with Call Center operations, and might not apply to many 4620 users.
Table 2:  Icons/Background Colors for Features on the 4620/4620SW/4621SW 
Icon
Description/
Condition
Feature Button Display 
Background Color
None 
Feature is on/active.
White
None 
Feature is off/inactive.
Light Gray
None 
Feature denied (Broken Flutter). This is a temporary condition, 
accompanied by an “error beep” on the first occurrence. This 
condition then changes to the off/inactive state.
Light Gray
None 
Idle. Indicates a (call appearance) line is available.
White
Ringing. Indicates an incoming call is arriving on this line.
White
Active. Indicates the line is in use.
Light Gray
On Hold. Indicates a call is on hold on this line.
Dark Gray
(Soft) Hold. Indicates this line's call was put on hold pending a 
conference or a transfer.
Dark Gray
Missed Call(s). Precedes the number of missed calls in the Call 
Log.
Light Gray
Flash. Used for Call Center operations.
Light Gray
Flutter. Used for Call Center operations.
Light Gray
Wink. Used for Call Center operations.
Light Gray