Avaya 5420 Manuel D’Utilisation

2420user 

The following sections explain how to use the features of the EU24 Expansion Module. For more 
information, consult your System Administrator. 

 

Although the EU24 Expansion Module supports an additional 24 call appearance/feature buttons, it only 
displays the button labels and icons for one column at a time. A dotted line separates the left column 
from the right column. 

When you are viewing the labels and icons for the left column, the icons for the right column are 
displayed to the right of the dotted line. To view the column not currently displayed, press the Alternate 
Display button. 

 

To select an available call appearance or feature, press the button next to the label in the column 
currently displayed. 

If the call appearance or feature is not currently displayed, use the Alternate Display key to access the 
additional 12 call appearance/feature button labels. 

 

When a call arrives for a call appearance on the EU24 Expansion Module, the bell icon blinks on the 
corresponding call appearance. To answer the call, press the button associated with the call 
appearance. 

The icons displayed on the call appearance allow you to determine the status (for example, on hold) of 
each call on the EU24 Expansion Module. Icons also indicate whether a feature has been administered 
for a particular button on the EU24 Expansion Module. For an explanation of these icons see Call 
Appearance Keys.