Avaya 1040E Manuel D’Utilisation

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Multi-Level Precedence and Preemption
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While a call is on hold
1. Preemption tone is played through the 
Handsfree speaker for three seconds.
2. The preempting call presents with the 
appropriate ringing.
3. The new preemption precedence call 
screen is displayed.
An incoming call is 
ringing
1. The preempting call presents with the 
appropriate ringing.
2. The new preemption precedence call 
screen is displayed.
An outgoing call is 
ringing
1.  The preemption tone plays continuously 
in the Handsfree speaker for few 
seconds. 
2. The outgoing call is removed.
3. The preemption acknowledgment screen 
is displayed. See 
4. 4.When the preemption is 
acknowledged, or after three seconds 
elapse:
a. Preemption tone stops.
b. The new preemption precedence 
call screen is displayed.
c. The preempting call presents with 
the appropriate ringing.
Table 20: When a preemption call is received
Call state
Preemption behavior