Avaya 15-601124 Manuel D’Utilisation

4610/5610 Phone

Page 14

15-601124 Issue 05a (16 July 2009)

IP Office

2. Basic Call Handling Features

2.1 Answering a Call

When a call arrives at your phone, you may hear a ringing tone and a blinking bell icon ( ) icon appears against the
associated call appearance key.

To answer calls at your own extension:
Do one of the following:

If you are not active on another call, answer the call using your handset, headset, or speakerphone. See

Speakerphone

If you are active on a call already, place the active call on hold (see

Hold

), and then answer the incoming call by

selecting the associated call appearance key.

If the call appearance for the ringing call is not displayed on the current screen page, press

PHONE/EXIT to

return to the first page of the Home screen. When you locate the call appearance for the ringing call, press the
corresponding call appearance button.

To answer a call at another extension:
You can answer from your own phone by using Call Pick-Up; lift your handset and dial:

*30 to answer a call ringing anywhere.

*31 to answer a call within your group.

*32*201# to answer the call for a particular extension, in this example 201.

The default ring cadences are:

Internal calls - single ring cadence.

External calls - double ring cadence.

Notes

If your phone rings for any longer than a specified period (15 seconds in default), any re-direction feature that you
have activated, such as voicemail or call forwarding, will come into effect.

To redirect an incoming call, press

DROP to redirect the call to Forward On No Answer (if set) or voicemail (if

available).