Toshiba DK424 Manuel D’Utilisation
Automatic Call Distribution
Program 14-5 – Overflow Point and Ring No Answer Routing Destination
Strata DK Programming 5/00
6-23
Automatic Ca
ll Dis
tribution
Program 14-5 – Overflow Point and Ring No Answer
Routing Destination
Routing Destination
Initialized Default:
Overflow point = 0 (no overflow point)
✱ ✱ ✱ ✱ 6SNU +ROG 6SNU
+ROG 6SNU +ROG 6SNU +ROG
Processor
ACD Group Numbers
[PDN] Port Range [PhDN] Port Range
DK40i
01~08
000~027
500~527
RCTUA
01~078
000~031
500~531
RCTUBA/BB
01~08
000~079
500~079
RCTUC/D
01~16
000~239
500~739
RCTUE/F
01~16
000~335
500~835
B1CU
01~08
000~055
500~579
B2CAU/CU
01~16
000~111
500~739
B3CAU/BU
01~16
000~191
500~739
B5CAU/BU
01~16
000~335
500~8355
Data
Overflow Point and Ring No Answer Routing Destination
OP0, OP1, OP2, OP3
Overflow Point (OP) Destination (Incoming Port 000). Only one
OP can be programmed. For No Overflow, select DATA=0.
OP can be programmed. For No Overflow, select DATA=0.
301~308
ACD Group (DK40i, RCTUA, RCTUBA/BB, B1CU)
301~316
ACD Group (RCTUC/D, B2CAU/BU, B3CAU/BU)
401~416
ACD Group (RCTUE/F, B5CAU/BU)
320 (DK40i, RCTUA, RCTUBA/BB, C/D, B1CU, B2CAU/BU, B3CAU/B)
420 (RCTUE/F, B5CAU/BU)
420 (RCTUE/F, B5CAU/BU)
Auto Attendant (DK Built-in)
321 (DK40i, RCTUA, RCTUBA/BB, C/D, B1CU, B2CAU/BU, B3CAU/BU)
421 (RCTUE/F, B5CAU/BU)
421 (RCTUE/F, B5CAU/BU)
Normal CO line; Ring assignments not including delayed ringing
assignments
assignments
See [PhDN] Port Range
[PhDN] Program
*04 Port Number
900~915
Distributed Hunt Group Program *04 Port Number
ACD Group
Number
Overflow Point
RNA and Overflow
Point Destination
ACD Group
Number
Overflow Point
RNA and Overflow
Point Destination
DATA
= Destination
SELECT= Overflow Point (1~3)
= Queue Timer (0)
SELECT = 5
SELECT = ACD Group Number