Panasonic KX-TEM824 Manuel D’Utilisation
4.1 Troubleshooting
82
Installation Manual
4.1
Troubleshooting
4.1.1
Installation
PROBLEM
PROBABLE CAUSE
SOLUTION
•
Extension telephone does
not function.
not function.
•
Faulty connection
between the PBX and
telephone.
between the PBX and
telephone.
•
Plug the telephone into the same
extension port using a short telephone
cord.
extension port using a short telephone
cord.
If the telephone functions, then the
connection between the PBX and the
telephone must be repaired.
connection between the PBX and the
telephone must be repaired.
•
Faulty telephone.
•
Plug the telephone into a known
functioning extension port. If the telephone
does not function, replace the telephone.
functioning extension port. If the telephone
does not function, replace the telephone.
•
A telephone with an A-A1
relay is connected.
relay is connected.
•
Use a 2-wire cord.
Set the A-A1 relay switch of the telephone
to the "OUT" or "OFF" position.
to the "OUT" or "OFF" position.
•
Faulty extension card.
•
Exchange the card for a known functioning
one.
one.
•
Proprietary telephones
(PTs) connected to
extension jacks do not
operate, but single line
telephones (SLTs) do.
(PTs) connected to
extension jacks do not
operate, but single line
telephones (SLTs) do.
•
The H and L pins of
extension jacks may have
shorted.
extension jacks may have
shorted.
•
Turn the Power Switch to the "OFF"
position. Fix the shorted part, then turn the
Power Switch to the "ON" position.
position. Fix the shorted part, then turn the
Power Switch to the "ON" position.
•
Noise heard through
external pager
(loudspeaker).
external pager
(loudspeaker).
•
If using an amplifier, noise
may be being introduced
through the cable
connecting the PBX and
the amplifier or
loudspeaker.
may be being introduced
through the cable
connecting the PBX and
the amplifier or
loudspeaker.
•
Use a shielded cable to connect the PBX
and the amplifier or loudspeaker. A shorter
cable will introduce less noise.
and the amplifier or loudspeaker. A shorter
cable will introduce less noise.
•
Audio (Music on Hold,
Background Music) is
distorted.
Background Music) is
distorted.
•
Audio level from the output
of the audio source is too
high.
of the audio source is too
high.
•
Decrease the output level of the external
audio source by using the volume control
on the audio source.
audio source by using the volume control
on the audio source.
•
Speed Dialling or One-
touch Dialling does not
function.
touch Dialling does not
function.
•
Incorrect programming.
•
Store the outside (CO) line access number
(for example, 9 or 0, 81 through 88) at the
beginning of the telephone number.
(for example, 9 or 0, 81 through 88) at the
beginning of the telephone number.
•
Improper operation other
than the above.
than the above.
•
Turn the Power Switch to the "OFF"
position, and then back to the "ON"
position.
position, and then back to the "ON"
position.