Panasonic DBS 576 Manuel D’Utilisation

576-3.6-521 (ACD 4.0)

DBS 576 (USA) issued October 2000

iii

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Selecting Program Processing ...........................................................................  4

Programming by Commands ..............................................................................  6

Transfer Destination Voice Number .................................................................  11

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Activating Supervisor Menu ..............................................................................  15

Displaying System Information.........................................................................  16

Common Operation for Supervisor Customization......................................... 17

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Direct Incoming Call Setting..............................................................................  18

Transferring Incoming Call Setting...................................................................  20

Changing Supervisor IDs and User Information Recording ID ......................  22

Registering Agent IDs ........................................................................................  23

Confirming Agent IDs.........................................................................................  25

Setting on Service Flow Details ........................................................................  26

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Traffic Information..............................................................................................  28

Waiting Call .........................................................................................................  29

Agent Status .......................................................................................................  30