Panasonic DBS 576 Manuel D’Utilisation

Built-In ACD Supervisor Guide

Section 521

576-3.6-521 (ACD 4.0)

DBS 576 (USA) issued October 2000

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2.  The following screen appears. Press the soft key 1, 2 or 3, or 5, 6 

or 7 to select [GROUP1/GROUP2/SYSTEM]. GROUP1 
represents Agent Group 1 and GROUP2 represents Agent Group 
2. SYSTEM represents the total sum of Group 1 and Group 2. 
The following procedure assumes that Group 1 is selected (the 
operation is the same if another option is selected).

3.  The following screen appears. Press the soft key 2 or 7 to select 

[DAILY].

4.  From the following screen, press the soft key 1, 2, 3 or 6, 7, 8 to 

select [THIS WEEK], [LAST WEEK], [ALL].
When [THIS WEEK] is selected, data is output from Monday of 
this week.
When [LAST WEEK] is selected, data is output from Monday to 
Sunday of last week.
When [ALL] is selected, all data from Monday of last week will 
be output.

5.  Once the input data is validated, the data output starts. The 

following screen appears while the output is in progress. To abort 
output, see the section [MIS data output abort] section, [Other 
Features].

Steps 1 to 2 are the same as those for item M.

3.  The following screen appears. Press the soft key 3 or 8 to select 

[WEEKLY].

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