Emerson EM 2116 Fascicule

www.emersonphones.com

Manufactured by Southern Telecom Inc. Brooklyn NY. 11232

© 2009 Southern Telecom Inc.  All rights reserved. 

Emerson and the G-Clef logo are registered trademarks of 

Emerson Radio Corp. Parsippany, New Jersey USA. 

Warranty service not provided
This warranty does not cover damage resulting from accident, 
misuse, abuse, improper installation or operation, lack of reasonable 
care, and unauthorized modification. This warranty is voided in the 
event any unauthorized person opens, alters or repairs this product. 
All products being returned to the authorized service center for 
repair must be suitably packaged.

● THE WARRANTY STATED ABOVE IS THE ONLY WARRANTY 
   APPLICABLE TO THIS PRODUCT.  ALL OTHER WARRANTIES,  
   EXPRESS OR IMPLIED (INCLUDING ALL IMPLIED WARRANTIES 
   OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR
   PURPOSE) ARE HEREBY DISCLAIMED. NO VERBAL OR 
   WRITTEN  INFORMATION GIVEN BY SOUTHERN TELECOM INC.  
   IT’S AGENTS, OR EMPLOYEES SHALL CREATE A GUARANTY 
   OR IN ANY WAY INCREASE THE SCOPE OF THIS WARRANTY.

● REPAIR OR REPLACEMENT AS PROVIDED UNDER THIS 
   WARRANTY IS THE EXCLUSIVE REMEDY OF THE CONSUMER.  
   SOUTHERN TELECOM INC. SHALL NOT BE LIABLE FOR 
   INCIDENTAL OR CONSEQUENTIAL DAMAGES RESULTING 
   FROM THE USE OF THIS PRODUCT OR ARISING OUT OF ANY 
   BREACH OF ANY EXPRESS OR IMPLIED WARRANTY ON 
   THIS PRODUCT. THIS DISCLAIMER OF WARRANTIES AND 
   LIMITED WARRANTY ARE GOVERNED BY THE LAWS OF THE 
   STATE OF NEW YORK. EXCEPT TO THE EXTENT PROHIBITED BY 
   APPLICABLE LAW, ANY IMPLIED WARRANTY OF MERCHANTABILITY 
   OR FITNESS FOR A PARTICULAR PURPOSE ON THIS PRODUCT 
   IS LIMITED TO THE APPLICABLE WARRANTY PERIOD SET FORTH 
   ABOVE.

Some states do not allow the exclusion nor limitation of incidental 
or consequential damages, or limitations on how long an implied 
warranty lasts so the above limitations or exclusions may not 
apply to you. This warranty gives you specific legal rights, and 
you also may have other rights that vary from state to state.

Should you have any questions or problems concerning this 
product, please contact our customer service department at:

In the unlikely event that this product is defective, or does not perform 
properly, you may within one (1) year from your original date of 
purchase return it to the authorized service center for repair or 
exchange.

● Describe the defect or reason you are returning the product.
Your product will be repaired or replaced, at our option, for the same 
or similar model of equal value if examination by the service center 
determines this product is defective.  Products received damaged 
as a result of shipping will require you to file a claim with the carrier.

Follow the guidelines below to properly maintain this product:

●  Avoid putting it near heating appliances and devices that 
    generate electrical noise (for example: motors  or fluorescent 
    lamps).

●  DO NOT expose to direct sunlight or moisture.

●  Avoid dropping the unit and/or other rough treatment.

●  Clean with a soft cloth.

●  Never use a strong cleaning agent or abrasive powder because 
    this will damage the finish.

●  Retain the original packaging in case you need to ship it at a 
    later date.

 Volume Control

Normal       High

●  Check to see if your phone is properly connected to the 
    modular wall jack. (Refer to “Connecting”)

●  Make sure the ringer switch 
    is set to the ON position.

Handset volume is low
●  Adjust the handset volume 
    control to the high position

Ringer On/Off 

ON      OFF

The Flash feature is used to activate calling services available 
through your local phone company, such as Call Waiting, and 
Three Way Calling. To use the features below you must subscribe 
to these services from your local telephone company. 
To answer an incoming call while having a conversation:
After you hear the Call Waiting tone, press and release the [flash] 
button. The first call is placed on hold and the second call is 
answered.

To return to the first call and put the second call on hold:
Press and release the [flash] button again to return to the first 
call, the second call will be put on hold.

To activate Three Way Calling:
Press and release the [flash] button while on the first call, you will 
hear a dial tone. Dial a second number, and press the [flash] 
button again to connect the two calls.

This telephone can store up to 10 of your most frequently dialed 
phone numbers.

1. Pick up the handset.

2. Press the [store] button.

3. Dial the number you would like to store, and press the [store] 
    button to confirm.

4. Push the desired memory location (0 -9) on the handset
    keypad, and press the [store] button to confirm.

Repeat the storage sequence above, the new number will replace 
the previously stored number at that memory location.

Dialing a stored number
1. Pick up the handset.
2. Press the [memo] button on the handset keypad.

3. Press a memory location (0-9) and the stored number will be 
    dialed automatically.

 Tone/Pulse Switch

T      P

 Volume Control

Normal       High

To turn the ringer “ON” or “OFF”,
use the switch located on the 
left side of the handset.

Ringer On/Off 

ON      OFF

Slide the ringer switch to the “OFF” position to turn the ringer
off. The ringer will not be activated by any incoming calls.  Don’t
forget to turn the ringer “ON” when you are ready to receive calls,
otherwise you will not hear the ringing sound during incoming calls.
NOTE: When the ringer switch is in the “OFF” position, the lighted
            ring indicator will still alert you to incoming calls.

To adjust the handset volume 
use the switch located on the 
right side of the handset.

TAdjust the tone/pulse switch 
to either Tone (”T”) or Pulse (”P”)
depending on the type of telephone
service you have.

To redial the last number called use the redial feature. This feature 
is useful when the number you are calling is busy.

1. Pick up the handset.

2. Press the [redial] button.

3. The last number called is redialed.

    

To mount your telephone on a wall plate (not included), follow the 
instructions below:

1. Plug the straight line cord into a modular wall phone jack.

2. Align the holes on the base with the mounting studs on the wall 
    plate.

3. Pull the base down onto the studs until the telephone is secure.

2. Plug one end of the straight line cord into the jack at the bottom 
    of the phone’s base, and the other end into a modular wall 
    telephone jack.

3. Pick up the handset and confirm you hear the dial tone.

Coil cord jack (handset)

Coil cord jack (base)

1. Connect the coil cord to the handset and base as shown in the 
     diagram below.

  

Modular Telephone 

Line Jack

To use this phone, you must have an RJ11C 
modular telephone jack.  If you do not have 
a modular jack, please call your local 
telephone company to find out how to get 
one installed.
 

●  Never install telephone wiring during a lightning storm.

●  Never touch uninsulated telephone wires or terminals, unless 
    the telephone line has been disconnected at the network 
    interface.

●  Use caution when installing or modifying telephone lines. 

●  Never install telephone jacks in wet locations unless the jack is 
    specifically designed for wet locations. 

●  Temporarily disconnect any equipment connected to the phone, 
    such as faxes, other phones, or modems.
 

OWNER’S MANUAL

COILED 

HANDSET CORD

STRAIGHT TELEPHONE 

LINE CORD

TELEPHONE BASE

HANDSET

flash

memo

store

redial

Store

Button

Redial
Button

Flash

Button

Microphone

Hook Switch

Memo
Button

Buzzer

Lighted Ring

Indicator

Ringer On/Off 

ON      OFF

 Volume Control

Normal    High

T     P

 Tone /Pulse

When using your telephone equipment, basic safety precautions 
should always be followed to reduce the risk of fire, electric shock 
and injury, including the following:

1. Read and understand all instructions.
2. Follow all warnings and instructions marked on the product.
3. Unplug this product from the wall outlet before cleaning. Do not 
    use liquid or aerosol cleaners. Use a damp cloth for cleaning.
4. Do not use this product near water (for example, near a bath 
    tub, kitchen sink or swimming pool).
5. Do not place this product on an unstable surface.
6. Slots and openings in the back or bottom of this product are 
    provided for ventilation. To protect them from overheating,  
    these openings must not be blocked by placing the product on  
    a soft surface such as a bed, sofa or rug. This product should 
    never be placed near or over a radiator or heat register. This 
    product should not be placed in any area where proper 
    ventilation is not provided.
7. Never push objects of any kind into the ventilation slots of this 
    product as they may touch dangerous voltage points or create 
    a short circuit that could result in a risk of fire or electric shock. 
    Never spill liquid of any kind on the product.
8. Use only the power cord and batteries indicated in this manual.
9. This product should be operated only from the type of power 
    source indicated on the marking label. If you are not sure of the 
    type of power supply in your home, consult your dealer or local 
    power company.
10. Plug the adaptor to the socket - outlet that is closest to the 
      equipment and which is easily accessible.
11. Do not allow anything to rest on the power cord. Do not install 
      this product where the cord may have anyone walking on it.
12. To reduce the risk of electric shock, do not disassemble this 
      product, but take it to an authorized service facility. Opening  
      or removing parts of the telephone base or handset other than 
      specified access doors may expose you to dangerous voltages 
      or other risks. Incorrect reassembling can cause electric shock 
      when the product is subsequently used.
13. Do not overload wall outlets and extension cords as this can 
      result in the risk of fire or electric shock.
14. The power adapter is intended to be correctly oriented in a 
      vertical or floor mount position. The prongs are not designed  
      to hold the plug in place if it is plugged into a ceiling or an 

      under-the-table/cabinet outlet.
15. Unplug this product from the wall outlet and refer servicing to 
      an authorized service facility under the following conditions:

A. When the power supply cord or plug is damaged or frayed.
B. If liquid has been spilled onto the product.
C. If the product has been exposed to rain or water.
D. If the product does not operate normally by following the 
    operating instructions. Adjust only those controls that are 
    covered by the operating instructions, as improper 
    adjustment of other controls may result in damage and often 
    requires extensive work by an authorized technician to 
    restore the product to normal operation.
E. If the product has been dropped and damaged.
F. If the product exhibits a distinct change in performance.

16. Avoid using a telephone (other than cordless) during an 
      electrical storm. There is a remote risk of electric shock from 
      lightning.
17. Do not use the telephone to report a gas leak in the vicinity of 
      the leak.
18. Do not dispose of batteries in a fire. They may explode.  
      Check with local codes for possible special disposal 
      instructions.

 

CAUTION: When using telephone equipment, 
there are basic safety instructions that should 
always be followed.  Refer to the IMPORTANT 
SAFETY INSTRUCTIONS provided with this 
product and save them for future reference.

Rating plate and caution marking are marked on the bottom 
enclosure of the apparatus.

CAUTION

RISK

 

OF

 

ELECTRIC

 

SHOCK

DO

 

NOT

 

OPEN

CAUTION

RISK

 

OF

 

ELECTRIC

 

SHOCK

DO

 

NOT

 

OPEN

WARNING

: 

TO

 

REDUCE

 

THE

 

RISK

 

OF

 

ELECTRIC

 

SHOCK

, 

DO

 

NOT

 

REMOVE

 

COVER

 (

OR

 

BACK

).

NO

 

USER

 

SERVICEABLE

 

PARTS

INSIDE

.  

REFER

 

SERVICING

 

TO

 

QUALIFIED

 

SERVICE

 

PERSONNEL

.

The lightning flash with 

arrowhead symbol, within 

an equilateral triangle, is

intended to alert the user

to the presence of uninsu-

lated “dangerous voltage”

within the product’s 

enclosure that may be of

sufficient magnitude to 

constitute a risk of electric

shock to persons.

The exclamation point 

within the equilateral 

triangle is intended to alert 

the user to the presence of

important operating and 

maintenance (servicing)

instructions in the literature

accompanying the product.

telephone company may temporarily discontinue your telephone 
service.  The telephone company is required to notify you before 
interrupting service. If advance notice is not practical, you will be 
notified as soon as possible. You will be given the opportunity to 
correct the problem and the telephone company is required to 
inform you of your right to file a complaint with the FCC. Your 
telephone company may make changes in its facilities, equipment, 
operation, or procedures that could affect the proper functioning 
of this product. The telephone company is required to notify you if 
such changes are planned.

Your telephone equipment is approved for connection to the Public 
Switched Telephone Network and is in compliance with parts 15 
and 68, FCC Rules and Regulations and the Technical 
Requirements for Telephone Terminal Equipment published by 
ACTA.

This equipment has been tested and found to comply with the 
requirements for a Class B digital device under Part 15 of the 
Federal Communications Commission (FCC) rules. These 
requirements are intended to provide reasonable protection 
against harmful interference in a residential installation. This 
equipment generates, uses and can radiate radio frequency 
energy and, if not installed and used in accordance with the 
instructions, may cause harmful interference to radio 
communications. However, there is no guarantee that interference 
will not occur in a particular installation. If this equipment does 
cause harmful interference to radio or television reception, which 
can be determined by turning the equipment off and on, the user 
is encouraged to try to correct the interference by one or more of 
the following measures:

● Re-orient or relocate the receiving antenna.
● Increase the separation between the equipment and receiver.
● Connect the equipment into an outlet on a circuit different from 
   that to which the receiver is connected.
● Consult the dealer or an experienced radio/TV technician for 
   help.

Do not attempt to repair or modify this equipment.
Warning: Changes or modifications to this equipment not  
expressly approved by the party responsible for compliance could 
void the user’s authority to operate the equipment.

This equipment complies with Part 68 of the FCC rules and with 
technical requirements adopted by the Administrative Council for 
Terminal Attachments (ACTA). The label on the back or bottom of 
this equipment contains, among other things, a product identifier 
in the format US:AAAEQ##TXXXX. This identifier must be 
provided to your local telephone company upon request.

The plug and jack used to connect this equipment to premises 
wiring and the telephone network must comply with applicable 
Part 68 rules and technical requirements adopted by ACTA. 
A compliant telephone cord and modular plug is provided with this 
product. It is designed to be connected to a compatible modular 
jack that is also compliant. An RJ11 jack should normally be used 
for connecting to a single line and an RJ14 jack for two lines.

The Ringer Equivalence Number (REN) is used to determine how 
many devices you may connect to your telephone line and still 
have them ring when you are called. The REN for this product is 
encoded as the 6th and 7th characters following the US: in the 
product identifier (e.g., if ## is 03, the REN is 0.3). In most, but not 
all areas, the sum of all RENs should be five (5.0) or less. For  
more information, please contact your local telephone company.

This equipment may not be used with Party Lines. If you have 
specially wired alarm dialing equipment connected to your 
telephone line, ensure the connection of this equipment does not 
disable your alarm equipment. If you have questions about what 
will disable alarm equipment, consult your telephone company or  
a qualified installer.

If this equipment is malfunctioning, it must be unplugged from the 
modular jack until the problem has been corrected. Repairs to this 
telephone equipment can only be made by the manufacturer or it’s 
authorized agents. For repair procedures, follow the instructions 
outlined under the Limited Warranty.

If this equipment is causing harm to the telephone network, the 

Slimline Phone