Avaya 2060 Manuel D’Utilisation

Page 34 - Manager-Secretary Working 

Park Transferring Calls 

During calls, full line Soft DSS keys display <-PARK next to each name. Pressing 

the  -key next a <-PARK option, transfers and parks your caller against that 

extension. 
To park transfer a call: 

1.  Note the call's line number on the display. 
2. Press the  -key on the right of the Soft DSS name. The system transfers the call 

and parks it at that extension. 

3. Press the  -key on the left of the Soft DSS name to call that extension and 

announce the parked caller. 

4.  If the Soft DSS extension does not answer or want the call, dial the line number 

to retrieve the parked call. 

 

A solid  -symbol next to a Soft DSS key means that extension is busy. In full-line 

mode, you can send them an alert (only to another display phone). This places you 

on hold against their extension. 
To alert the extension: 
1.  Press the display key on the right of the name. The display shows details of the 

extension's current call. 

2. If  ALERT does not appear, the extension is busy for reasons other than a call, 

e.g. handset off-hook. 

3. Press  ALERT. The display shows HOLDING. 
4. If  INTRUDE appears, you can intrude on the call (see page 14). 

 

In full-line mode (see page 32), Soft DSS keys allow you to remotely switch the 

extension's NO CALLS or DIVERT ALL on/off. 
To switch on/off divert all or no calls: 

1. Press the  -key on the right of the extension name. 
2. If  ALERT appears the extension is busy. Press the   key on the right of the 

extension name again (press  SCROLL if necessary to redisplay the name). 

3.  Select the option to change;  NO CALLS or  DIVERT 
4.  DIVERT does not appear if the extension does not have a Divert All number set). 
5.  The Soft DSS display shows the new status. 
 

Page 34 - Manager-Secretary Working 

INDeX 10.0 2030/50/60 User's Guide 

Park Transferring Calls 

38DHB0002UKFN Issue 2 (07/2002)