Mitsumi electronic QS0J71GF11-T2 Manuel D’Utilisation
WARRANTY
Please confirm the following product warranty details before using this product.
1. Limited Warranty and Product Support.
a.Mitsubishi Electric Company ("MELCO") warrants that for a period of eighteen (18)
months after date of delivery from the point of manufacture or one year from date of
Customer's purchase, whichever is less, Mitsubishi MELSEC Safety programmable logic
controllers (the "Products") will be free from defects in material and workmanship.
Customer's purchase, whichever is less, Mitsubishi MELSEC Safety programmable logic
controllers (the "Products") will be free from defects in material and workmanship.
b.At MELCO's option, for those Products MELCO determines are not as warranted,
MELCO shall either repair or replace them or issue a credit or return the purchase price
paid for them.
paid for them.
c.For this warranty to apply:
(1) Customer shall give MELCO (i) notice of a warranty claim to MELCO and the
authorized dealer or distributor from whom the Products were purchased, (ii) the
notice shall describe in reasonable details the warranty problem, (iii) the notice shall
be provided promptly and in no event later than thirty (30) days after the Customer
knows or has reason to believe that Products are not as warranted, and (iv) in any
event, the notice must given within the warranty period;
notice shall describe in reasonable details the warranty problem, (iii) the notice shall
be provided promptly and in no event later than thirty (30) days after the Customer
knows or has reason to believe that Products are not as warranted, and (iv) in any
event, the notice must given within the warranty period;
(2) Customer shall cooperate with MELCO and MELCO's representatives in MELCO's
investigation of the warranty claim, including preserving evidence of the claim and its
causes, meaningfully responding to MELCO's questions and investigation of the
problem, grant MELCO access to witnesses, personnel, documents, physical
evidence and records concerning the warranty problem, and allow MELCO to
examine and test the Products in question offsite or at the premises where they are
installed or used; and
causes, meaningfully responding to MELCO's questions and investigation of the
problem, grant MELCO access to witnesses, personnel, documents, physical
evidence and records concerning the warranty problem, and allow MELCO to
examine and test the Products in question offsite or at the premises where they are
installed or used; and
(3) If MELCO requests, Customer shall remove Products it claims are defective and ship
them to MELCO or MELCO's authorized representative for examination and, if found
defective, for repair or replacement. The costs of removal, shipment to and from
MELCO's designated examination point, and reinstallation of repaired or replaced
Products shall be at Customer's expense.
defective, for repair or replacement. The costs of removal, shipment to and from
MELCO's designated examination point, and reinstallation of repaired or replaced
Products shall be at Customer's expense.
(4) If Customer requests and MELCO agrees to effect repairs onsite at any domestic or
overseas location, the Customer will pay for the costs of sending repair personnel and
shipping parts. MELCO is not responsible for any re-commissioning, maintenance, or
testing on-site that involves repairs or replacing of the Products.
shipping parts. MELCO is not responsible for any re-commissioning, maintenance, or
testing on-site that involves repairs or replacing of the Products.
d.Repairs of Products located outside of Japan are accepted by MELCO's local authorized
service facility centers ("FA Centers"). Terms and conditions on which each FA Center
offers repair services for Products that are out of warranty or not covered by MELCO's
limited warranty may vary.
offers repair services for Products that are out of warranty or not covered by MELCO's
limited warranty may vary.
e.Subject to availability of spare parts, MELCO will offer Product repair services for (7)
years after each Product model or line is discontinued, at MELCO's or its FA Centers'
rates and charges and standard terms in effect at the time of repair. MELCO usually
produces and retains sufficient spare parts for repairs of its Products for a period of seven
(7) years after production is discontinued.
rates and charges and standard terms in effect at the time of repair. MELCO usually
produces and retains sufficient spare parts for repairs of its Products for a period of seven
(7) years after production is discontinued.
f. MELCO generally announces discontinuation of Products through MELCO's Technical
Bulletins. Products discontinued and repair parts for them may not be available after their
production is discontinued.
production is discontinued.
2. Limits of Warranties.
a.MELCO does not warrant or guarantee the design, specify, manufacture, construction or
installation of the materials, construction criteria, functionality, use, properties or other
characteristics of the equipment, systems, or production lines into which the Products
may be incorporated, including any safety, fail-safe and shut down systems using the
Products.
characteristics of the equipment, systems, or production lines into which the Products
may be incorporated, including any safety, fail-safe and shut down systems using the
Products.