3D Connexion 480 Manuel D’Utilisation

M A I N T E N A N C E   A N D   T R O U B L E S H O O T I N G

Transporting your interactive whiteboard

Save your original SMART Board interactive whiteboard packaging so that it’s 

available if you need to transport your interactive whiteboard. When required, repack 

your interactive whiteboard with all of the original packaging. This packaging was 

designed with optimal shock and vibration protection. If your original packaging is no 

longer available, you can purchase the same packaging directly from your 

Contacting SMART technical support

SMART technical support welcomes your call. However, if you experience difficulty 

with your SMART product, consider contacting your 

 first. 

Your reseller can often resolve the issue without delay.

Before you contact SMART technical support, ensure the following:

•

You know the serial number of your interactive whiteboard.

•

The computer specifications and operating system meet the minimum system 

requirements for SMART Product Drivers.

•

The USB cable is connected properly to your computer and interactive 

whiteboard.

•

Device drivers are installed on your operating system.

•

The interactive surface and bezels aren’t optically obstructed.

•

You oriented your interactive whiteboard.