Plantronics WG201/B Manuel D’Utilisation

Plantronics Voyager PRO UC User Guide 

15

My headset doesn’t work with 
Microsoft Office Communicator.

Make sure your headset is charged.
Make sure your headset is on and connected.
Press the call control button on your headset.
Fine tune the listening volume with the call control button. 
If the volume is still too low, adjust the listening volume on the PC using Microsoft Office 
Communicator*.

The sound is distorted or I hear 
an echo in the headset.

Reduce speaking volume on the PC using Microsoft Office Communicator*.
Point microphone towards your chin.
If the distortion is still present, lower the volume using the call control button.

While on an Microsoft Office 
Communicator call I want to 
accept a call from my mobile 
phone.

Short press the call control button for less than 1 second (this will disconnect the Microsoft Office 
Communicator call.) Press the call control button again to connect with your mobile phone.

Reconnecting the Bluetooth link 
between your headset and USB 
adapter.

If you turn on the headset beyond Bluetooth range, and then return within it, you may need to 
reestablish the Bluetooth link by pressing the USB adapter button.

Talk time performance is 
significantly degraded even  
after a full recharge.

Battery is wearing out. Contact www.plantronics.com/support for factory service information.

* Consult Microsoft Office Communicator Help for more information