Manuels d'utilisation pour 3com SuperStack 3 NBX

3com

Manuel D’Utilisation (English)

Manuel D’Utilisation

Table des matières

NBX® Administrator’s Guide
1
Contents
3
About This Guide
15
- How to Use ThisGuide
  15
- Conventions
  16
- International Terminology
  16
- Your Comments
  17
Introduction
19
- Network-based Telephony
  19
- Overview of the System Software
  20
- NBX NetSet Administration Utility
  22
- NBX NetSet Features
  23
Dial Plan
27
- Dial Plan Concepts and Overview
  28
  - Call Process Flow
    29
  - Inbound and Outbound Call Processing
    29
  - NBX System Database
    30
  - NBX System Dial Plan
    30
  - Pretranslation
    31
  - Routing
    31
  - System Features Affected by the Dial Plan Configuration
    32
- Dial Plan Tables
  34
  - Dial Plan Command Format
    34
  - Internal Dial PlanTable
    38
  - Incoming Dial PlanTable
    38
  - Least Cost Routing Dial Plan Table
    39
  - Adding New DialPlanTables
    40
- Dial Plan Pretranslators
  40
  - Pretranslators for Incoming Calls
    41
  - Pretranslators for Certain OutgoingCalls
    42
- Managing theDialPlan Configuration File
  44
  - Accessing the DialPlan
    44
  - Creating Dial Plan Configuration Files
    44
  - Importing and Exporting Dial Plan Configuration Files
    45
  - Importing a UserDefined Dial Plan
    47
  - Exporting (Saving)aDial Plan Configuration File
    48
  - Testing a Dial Plan
    49
  - Generating a DialPlanReport
    50
  - Modifying a Dial Plan Configuration File
    51
- Outdialing Prefix Settings
  52
- Managing Extensions
  52
  - Extension Settings Overview
    52
  - Changing Extension Length and Ranges
    56
  - How Auto Discovery Assigns Extensions
    56
  - Modifying Extensions
    57
- Managing ExtensionLists
  58
  - Adding an ExtensionList
    60
  - Modifying an Extension List
    61
  - Removing an Extension List
    62
- Managing DialPlanTables
  62
  - Determining Which Devices Use DialPlanTables
    63
  - Removing a DialPlanTable
    64
- Managing Dial Plan Pretranslators
  64
  - Identifying Devices Using Pretranslators
    64
  - Identifying Devices Using Pretranslators for CLI
    65
  - Removing a Pretranslator from the Dial Plan
    65
- Configuring the Dial Plan for the 4ESS Protocol (T1)
  66
- Overview of Voice Profile for Internet Mail
  67
- Configuring the Dial Plan for VPIM
  68
- Configuring VPIM Parameters Using NBX NetSet
  71
  - VPIM Control Parameters
    71
  - Operations Management
    71
  - Statistics
    73
  - Advanced Settings
    74
  - Configuring Domain Name Server Information
    77
- Overview of VirtualTie Lines
  77
  - VTL Connections Using Unique Extension Ranges
    78
  - VTL Connections Using Site Codes
    79
  - Conference Calls
    80
- How to Configure a Virtual Tie Line
  81
  - License Installation
    81
  - Dial Plan Configuration
    82
  - Updating the Extension List
    85
  - Adding VTL Devices to the Pretranslators (Optional)
    86
  - Verification of the VirtualTieLine
    87
- Call Rerouting for Virtual Tie Lines
  90
  - Example Dial Plan Entries
    90
- Managing Existing Virtual Tie Lines
  92
  - Modifying a Virtual Tie Line Name
    92
  - Viewing and Resetting Virtual Tie Line Statistics
    93
  - Enabling Audio Compression
    94
  - Enabling System-wide Silence Suppression
    94
- Using a VTL Password
  95
  - Configuring a VTL Password
    95
  - Configuring VTL Passwords in the DialPlan
    96
  - Toll Calls Without a VTL Password
    99
  - Music On Hold
    99
  - Troubleshooting VTL Calls
    99
- Dial Plan Configuration File Commands
  100
  - Dial Plan Command Summary
    100
  - List of Dial Plan Commands
    103
- Sample Solutions Using Dial Plan Configuration File Commands
  116
Device Configuration
125
- Adding, Removing, and Modifying Telephones
  126
  - Adding a New Telephone
    126
  - Modifying a Telephone
    131
  - Checking a Telephone’s Status
    131
  - Removing a Telephone
    133
  - Rebooting a Telephone
    133
- Adding a Remote Telephone
  134
  - Remote NAPT Device Configuration
    134
- Creating and Managing Bridged Extensions
  135
- Creating and Managing Telephone Groups
  143
- Recording and Monitoring Telephone Calls
  144
- Creating and Managing Button Mappings
  147
- Changing Device IP Settings
  161
- Configuring Call Park
  162
- Configuring the NBX 1105 Attendant Console
  163
- Configuring and Managing AnalogLineCard Ports
  186
  - Configuring a LineCardPort
    187
  - Modifying a LineCardPort
    191
  - Removing a LineCardPort
    192
  - Verifying Line Card Port Status
    192
  - Rebooting a LineCardPort
    194
  - Advanced Settings
    195
- Connecting and Managing Analog Devices
  199
- Configuring and Managing BRI-ST DigitalLine Cards
  213
- Configuring and Managing E1 DigitalLineCards
  226
- Configuring and Managing T1 DigitalLineCards
  240
User Configuration
263
- Users
  263
  - Phantom Mailboxes
    263
- Call Pickup
  264
  - Group Numbers
    264
- TAPI Route Points
  265
- Hunt Groups
  271
  - Hunt Group Considerations
    271
  - Linear and Circular Hunt Groups
    272
  - Calling Groups
    272
  - Call Coverage
    273
- Class of Service (CoS)
  273
System Configuration
275
- System Settings
  275
  - System-wide Settings
    277
  - Audio Settings
    280
  - Regional Settings
    282
  - Date and Time
    283
  - Timers
    283
  - Ringing Patterns
    284
  - Multicast Addresses
    285
  - IP Addresses
    286
  - Maintenance Alerts
    286
- Speed Dials
  287
- Business Identity
  288
  - Business Information
    288
  - Business Hours
    288
  - System Mode
    288
- Security
  289
- TAPI Settings
  289
- Disk Mirroring
  290
NBX Messaging
295
- NBX Voice Mail
  295
  - Voice Mail Extensions
    298
  - Voice Mail Passwords
    298
  - IMAP for Integrated Voice Mail
    298
  - OffSite Notification
    300
  - Status
    301
  - Port Usage
    302
  - User Usage
    306
- Auto Attendant
  307
- Voice Profile for Internet Mail
  323
  - Control Parameters
    324
  - Operations Management
    324
  - Statistics
    326
  - Advanced Settings
    327
Operations
331
- Software Upgrade
  331
  - System Software Licensing
    332
  - Restricted Operation
    333
  - Considerations
    334
  - Customer Service
    335
- Reboot/Shutdown
  335
- Manage Data
  335
  - Backup
    336
  - Restore
    338
  - Convert Database
    339
  - Purge Database
    339
  - Purge Database and CDR
    339
  - Purge All Voice Mail
    339
- Event Log
  339
- Licenses
  340
  - Add a License
    340
  - Remove a License
    341
  - Usage Report
    341
  - Backing Up Licenses
    341
  - Restoring Backed-Up Licenses
    341
  - Obtaining Details of License History
    342
- Regional Software
  342
  - Install
    342
  - Remove
    343
  - Details
    343
- Third-Party Drivers
  344
  - NBX Software Upgrades
    344
  - Third-Party Telephone Groups
    344
Reports
345
- Directory
  345
- Device List
  346
- System Data
  346
  - Disk Status
    346
  - Power Supply Status
    346
- Call Reporting
  347
  - Windows Environment Specifications
    347
  - Installing Call Reports
    347
  - Configuring Call Reporting
    348
  - Purge CDR
    348
Downloads
349
- Software
  349
  - Additional Applications
    349
- Label Makers
  350
- Quick Reference Guides
  350
Troubleshooting
351
- Overview
  351
- Telephone Troubleshooting
  352
  - Using the Telephone Local User Interface (LUI) Utility
    352
  - Using H3PingIP
    359
- System-level Troubleshooting
  360
- Connecting a Computer to a Serial Port
  370
- Servicing the Network Call Processor Battery
  371
- Getting Service and Support
  372
Integrating Third-Party Messaging
373
- Installing Software on the Third-Party Messaging Server
  373
- Configuring the NBX System
  373
- Configuring NBXTSP on the Server
  375
ISDN Completion Cause Codes
377
Configuring Option 184 on a Windows 2000 DHCP Server
383
- Overview
  383
  - Assumptions
    383
- Creating Option184
  383
- Editing Option 184 Values
  384
- Activating Option 184
  385
ConneXtions H.323 Gateway
387
- Overview of ConneXtions
  388
- Installation Requirements
  388
  - WAN Router
    388
  - Windows-based System
    389
  - ConneXtions Software
    392
- Preparing for Installation
  392
- Installing ConneXtions
  395
  - Finishing the Installation
    397
- Overview of H.323
  398
  - Negotiated Connections
    398
  - Negotiated Voice Compression
    399
  - Standard Extensions
    400
  - Remote Internet Device Connections
    400
- The H.323 Connection
  401
- Connection Considerations
  402
  - Overall Connectivity
    402
  - Quality of Service
    403
  - Quality of ServiceControl
    406
- Special Issues
  408
  - Firewall Security
    408
  - Gateway Load
    410
  - Remote Access
    410
  - PBX Connections
    411
  - Class of Service
    414
  - IP Type of Service and Differentiated Services
    414
  - Alternate Gatekeepers
    415
- Checking Connections
  415
  - Gateway Checks
    415
  - Network Checks
    416
- Placing Calls
  420
  - IP Address Entry
    420
  - Speed Dials
    421
  - One Button Access
    423
  - Entering Digits During Calls
    423
- Receiving Calls
  424
  - Auto Attendant
    424
  - Attendant Console
    425
  - Other Extensions
    425
- Handling Conference Calls
  426
- Related H.323 Documentation
  426
Caller ID
427
- Forwarded Calls and Caller ID
  427
- Long Caller ID Character Strings
  427
- Specific Caller ID Situations
  428
  - Analog Telephones
    428
  - Bridged Extension Telephones
    429
  - Calls That Are Forwarded Multiple Times
    429
  - External Calls
    429
  - Internal Calls
    431
  - Nortel Phones
    431
  - Parked Calls
    431
  - Second Incoming Call
    431
  - TAPI Calls
    431
  - TAPI Redirected Calls
    431
  - VTL Calls
    431
  - Calls Transferred to Hunt Groups
    431
Glossary
433
Index
451
FCC Class A Verification Statement
463
Industry Canada Notice
464
3Com End-User Software License Agreement Terms and Conditions and LimitedWarranty
464

Manuel D’Utilisation

Taille:

4,1 Mo
Pages:

466
Language:

English

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