Manuels d'utilisation pour AT&T 518-455-317

Table des matières

• Table of Contents

  3
• About This Guide

  6
  • Purpose

    6
    • Terminology

      6
  • How to Use This Guide

    6
    • Product Safety Statements

      7
    • How to Comment on This Guide

      7
• 1. Overview

  8
  • Important Safety Instructions

    9
  • Features and Capabilities

    10
  • System Components

    11
    • Control Unit

      11
      • System Modules

        13
      • System Capacity

        13
    • Telephones

      14
      • System Telephones

        14
      • Intercom Autodialers

        15
      • Standard Telephones

        15
  • Auxiliary Equipment

    16
    • Requirements

      16
    • Connecting Standard Devices

      16
• 2. Programming

  17
  • Overview

    19
  • Hardware Considerations

    20
  • Initial System Setup

    21
    • Setting the System Clock

      21
    • Assigning Lines

      21
    • Customizing Extensions

      22
    • Copy Settings

      22
  • Changing Settings after Installation

    23
    • Changing the System Clock

      23
    • Adding New Lines

      23
    • Adding New Extensions

      23
    • Swapping Extensions

      23
  • Changing Settings to Support PBX or Centrex Services

    24
    • Recall Setting

      24
    • Dialing Restrictions

      24
    • Speed Dial and Auto Dial Numbers

      24
  • System Programming Options

    25
    • Speed Dialing

      25
    • Dialing Restrictions and Permissions

      25
      • Restricting Access to Outside Lines

        25
      • Controlling Calls on Outside Lines

        26
      • Overriding Dialing Restrictions

        26
      • Summary

        27
    • Setting Up Groups of Extensions

      28
    • Setting Up Auxiliary Equipment

      28
    • Hospitality Features

      29
  • Using System Programming

    30
    • The Programming Overlays

      30
    • Programming Mode

      32
    • Changing Programming Types

      32
  • Telephone Programming Options

    33
    • Automatic Line Selection

      33
    • Extension Name Display

      33
    • Line Ringing

      33
    • Personal Speed Dialing

      33
    • Programming Telephone Buttons

      33
    • Programming a Receptionist’s Extension

      34
      • Call Handling Options

        34
      • Backup Answering Options

        34
      • Button Programming

        35
  • Using Telephone Programming

    36
    • Telephone Models

      36
    • Using Centralized Telephone Programming

      36
    • Changing Programming Type

      39
    • Using Extension Programming

      39
• 3. Learning About Telephones

  40
  • System Telephones

    41
    • Buttons and Indicators

      42
    • Lights

      44
    • Ringing Patterns

      45
    • Dial Tones

      45
    • Using the Handset Speaker, and Microphone

      45
      • Hands-Free Answer on Intercom (HFAI)

        46
      • Voice Interrupt On Busy Calls

        47
      • Speakerphone Performance Tips

        47
  • Standard Telephones

    47
    • Ringing Patterns

      48
    • Dial Tones

      49
    • Using the Switchhook

      49
    • Limitations

      49
    • Feature Phones

      50
  • Combination Extensions

    50
  • Using Telephones

    51
    • Basic Call Handling Features

      51
    • Dial-Code Features

      52
• 4. Using Auxiliary Equipment

  53
  • Overview

    55
    • If a Device Has Trouble

      57
  • Answering Machines

    58
    • Single Answering Machine

      59
    • Multiple Answering Machines

      60
    • Personal Answering Machine

      61
  • Call Reporting Devices (SMDR)

    62
    • Programming

      62
    • Call Reports

      63
    • Considerations

      64
    • Output Format

      64
    • Serial Printers

      64
    • Call Accounting Devices

      64
  • Credit Card Scanners

    65
  • Fax Machines

    66
    • Using Fax Machines

      66
      • Fax Management Feature

        66
      • Transferring a Call to the Fax Machine

        67
      • Using the Fax Machine’s Notify Feature

        67
    • Setting Up Fax Machines

      68
      • Restricting Dialing from a Fax Machine

        68
    • Single Fax Machine

      69
    • Fax Line Saver

      70
    • Send and Receive Fax Machines

      71
  • Modems

    73
    • Stand-Alone Modem for Placing Calls Only

      73
    • Send and Receive Modem

      74
  • Night Service with Auxiliary Equipment

    75
  • PARTNER Attendant

    77
    • Backup for Receptionist

      77
  • Voice Messaging Systems

    78
    • Delayed Call Handling

      78
• 5. Feature Reference

  80
  • Overview

    84
  • AA Extensions (#607)

    85
  • Abbreviated Ringing (#305)

    86
  • Account Code Entry (F12)

    87
  • Allowed List Assignments (#408)

    90
  • Allowed Phone Number Lists (#407)

    91
  • Answering Calls

    93
  • Auto Dialing

    95
  • Automatic Extension Privacy (#304)

    97
  • Automatic Line Selection

    98
  • Automatic System Answer Button (#111)

    100
  • Automatic System Answer Delay (#110)

    102
  • Automatic System Answer Lines (#204)

    103
  • Automatic System Answer Record/Playback (I891)

    105
  • Automatic VMS Cover (#310)

    107
  • Background Music (F19)

    108
  • Call Forwarding/Call Follow-Me (F11,XX,XX)

    110
  • Call Pickup (I6XX)

    113
  • Caller ID

    114
  • Caller ID Inspect (F17)

    116
  • Caller ID Name Display (F16)

    117
  • Calling Group Extensions (#502)

    118
  • Conference Calls

    119
  • Conference Drop (F06)

    121
  • Copy Settings (#399)

    122
  • Dial Mode (#201)

    123
  • Direct Extension Dial Button (#113)

    124
  • Direct Extension Dial Delay (#112)

    126
  • Direct Extension Dial Lines (#205)

    127
  • Direct Extension Dial Record/Playback (I892)

    129
  • Direct Line Pickup—Active Line (I68LL)

    131
  • Direct Line Pickup—Idle Line (I8LL)

    133
  • Disallowed List Assignments (#405)

    134
  • Disallowed Phone Number Lists (#404)

    135
  • Display

    137
  • Display Language (#303)

    139
  • Distinctive Ring (#308)

    140
  • Do Not Disturb (F01)

    141
  • Doorphone Alert Extensions (#606)

    142
  • Doorphone Extension (#604 and #605)

    143
  • Emergency Phone Number List (#406)

    144
  • Emergency Telephone (#311)

    146
  • Exclusive Hold (F02)

    148
  • Extension Name Display

    149
  • Fax Machine Extensions (#601)

    151
  • Forced Account Code Entry (#307)

    152
  • Forced Account Code List (#409)

    154
  • Group Call Distribution (#206)

    156
  • Group Calling—Ring/Page (I7G/I*7G)

    158
  • Group Hunting—Ring/Voice Signal (I77G/I*77G)

    161
  • Group Pickup (I66G)

    164
  • Hold

    166
  • Hold Disconnect Time (#203)

    168
  • Hotline (#603)

    169
  • Hunt Group Extensions (#505)

    171
  • Intercom Dial Tone (#309)

    173
  • Joining Calls

    174
  • Last Number Redial (F05)

    176
  • Line Access Restriction (#302)

    177
  • Line Assignment (#301)

    179
  • Line Ringing

    181
  • Loudspeaker Paging (I70)

    183
  • Making Calls

    185
  • Manual Signaling (F13XX or F13*XX)

    189
  • Message Light Off (F10XX)

    191
  • Message Light On (F09XX)

    193
  • Music On Hold (#602)

    195
  • Night Service Button (#503)

    197
  • Night Service Group Extensions (#504)

    199
  • Number of Lines (#104)

    200
  • Outgoing Call Restriction (#401)

    201
  • Outgoing Call Restriction Button (#114)

    203
  • Outside Conference Denial (#109)

    205
  • Personal Speed Dial Numbers

    206
  • Pickup Group Extensions (#501)

    208
  • Privacy (F07)

    209
  • Recall (F03)

    210
  • Recall Timer Duration (#107)

    212
  • Rotary Dialing Timeout (#108)

    213
  • Save Number Redial (F04)

    214
  • SMDR Record Type (#608)

    215
  • SMDR Top Of Page (#609)

    216
  • Special Dialing Functions

    217
  • System Date (#101)

    219
  • System Day (#102)

    220
  • System Password (#403)

    221
  • System Reset—Programming Saved (#728)

    222
  • System Speed Dial Numbers

    223
  • System Time (#103)

    226
  • Toll Call Prefix (#402)

    227
  • Touch-Tone Enable (F08)

    228
  • Transferring Calls

    229
  • Transfer Return Extension (#306)

    232
  • Transfer Return Rings (#105)

    233
  • VMS Cover (F15)

    234
  • VMS Hunt Delay (#506)

    236
  • VMS Hunt Schedule (#507)

    237
  • Voice Interrupt On Busy (#312)

    238
  • Voice Interrupt On Busy Talk-Back (F18)

    240
  • Voice Mailbox Transfer (F14)

    241
  • Wake Up Service Button (#115)

    242
• 6. Troubleshooting

  245
  • When You Need Help

    247
  • Power Failure Operation

    247
  • Problems with System Phones

    248
    • System Phone Does Not Ring

      248
    • System Phone Display Does Not Work

      249
    • Phone Display Does Not Show Caller ID Name/Number

      249
    • Some Caller ID Information Does Not Display

      249
    • System Phone Does Not Work

      250
  • Problems with Standard Phones

    250
    • Standard Phone Does Not Ring

      250
    • Standard Phone Rings Back After Intercom Call with No One at Other End

      251
    • Standard Phone’s Message Waiting Light Does Not Light

      251
  • Problems with Combination Extensions

    252
    • Phone Does Not Work Properly

      252
  • Other Problems with Phones

    253
    • Trouble Making Outside Calls

      253
    • Calls are Answered Automatically

      254
    • Trouble Hearing Called Party Answer

      255
    • Using the Recall Feature Has No Effect

      255
    • Using the Recall Feature Disconnects Call

      256
  • Problems with Standard Devices

    256
    • Standard Device Does Not Answer

      256
    • Standard Device Does Not Dial Out Properly

      256
  • System Problems

    257
    • Call on Hold Hangs Up, but Line Does Not Disconnect

      257
    • Calls on Hold Are Disconnected

      257
    • All Phones Dead: No Dial Tone or Lights

      257
    • Multiple Phones Dead: No Dial Tone or Lights

      258
    • Poor Transmission Quality on Modem

      258
    • Other Problems with System

      258
• A. Specifications

  259
• B. Maintenance, Repair and Ordering Information

  262
  • Maintenance

    262
  • Repair Information

    262
    • In-Warranty Repairs

      263
    • Post-Warranty Repairs

      263
  • AT&T Limited Warranty and Limitation of Liability

    263
    • Limitation of Liability

      264
  • Product Ordering Information

    265
    • Reference Materials

      265
    • Hardware Components

      266
• C. FCC Information

  268
  • Federal Communications Commission (FCC) Interference Information

    268
    • FCC Notification and Repair Information

      269
  • DOC Notification and Repair Information

    270
    • Renseignements sur la notification du ministére des Communications du Canada et la réparation

      271
• D. Speed Dial Form

  272
  • Speed Dial Form

    272
• Glossary

  274
• Index

  280
• Programming Quick References

  286