Manuels d'utilisation pour Avaya 3100

Table des matières

• Contents

  3
• Welcome

  7
  • Your new Avaya 3100 Mobile Communicator - Client for Nokia

    7
  • New in this release

    7
    • Features

      7
    • Other changes

      7
  • Avaya 3100 MC - Client for Nokia feature overview

    9
  • Language support

    10
• Getting started

  11
  • Before you begin

    11
  • System and network requirements

    11
    • Device usage

      12
    • Network specifications

      12
    • Server specification

      12
    • Cellular data plan usage

      12
  • Subscriber identity module (SIM) card

    13
  • Battery life

    13
• Software installation

  15
  • Installing the Avaya 3100 MC - Client for Nokia software from a computer

    15
  • Installing the Avaya 3100 MC - Client for Nokia software over the air

    16
  • Upgrading the Avaya 3100 MC - Client for Nokia software from a computer

    17
  • Upgrading the Avaya 3100 MC - Client for Nokia software over the air

    18
  • Moving the Avaya 3100 MC - Client for Nokia icon to the menu pane

    19
  • Uninstalling the Avaya 3100 MC - Client for Nokia software

    19
  • Installing security certificates

    19
• Avaya 3100 MC - Client for Nokia configuration

  21
  • Initial configuration

    21
    • Configuring an Enterprise WLAN Access Point

      22
  • Configuring the client settings

    22
    • Configuring Login Information

      23
    • Configuring Owner Information

      23
    • Configuring your Application Settings

      25
    • Configuring your Call Settings

      26
    • Configuring IM and Presence Settings

      28
    • Configuring Network Settings

      28
• Basic features

  31
  • Starting and exiting the Avaya 3100 MC - Client for Nokia

    31
  • Logging on and logging off

    31
  • Hiding and restoring the Avaya 3100 MC - Client for Nokia

    32
  • Overview of the main pane

    32
    • Status Indicator

      32
    • Network Indicator

      33
    • Voice Mail Indicator

      33
    • Missed Call Indicator

      33
    • New Instant Message Indicator

      33
    • Phone link

      33
    • Business Contacts link

      33
    • Voice Mail link

      34
    • Instant Messages link

      34
    • Search link

      34
    • Settings link

      34
  • Navigating panes

    34
    • Accessing panes

      34
    • Shortcut Keys

      34
    • Green call and red hangup buttons

      35
• Advanced features

  37
  • Placing calls

    37
    • Call modes

      37
    • Toggling between call modes

      38
    • Call Intercept

      38
    • Calling a contact

      39
    • Calling from the Quick Dial List

      39
    • Calling from another device

      39
    • Dialing an emergency number

      39
  • Receiving calls

    40
  • Working with business contacts

    41
    • Adding a contact

      41
    • Importing a contact

      43
    • Editing a contact

      43
    • Deleting a contact

      43
  • Searching for contacts

    44
  • Managing presence

    44
    • Changing your presence status

      44
    • Handling your custom message

      45
    • Viewing the presence status of your contacts

      45
    • Understanding the presence states

      46
    • Clearing the presence status of your contacts

      46
  • Using the Mid-Call Features

    47
    • Call hold and retrieve

      47
    • Call transfer

      47
    • Call swap

      48
    • Three-party conference call

      48
    • Cancelling a call with a call on hold

      48
    • Speaker mode

      49
  • Handoff

    49
  • Sending Instant Messages

    49
    • Sending an IM to a single contact

      49
    • Clearing the IM history

      50
    • Receiving instant messages

      50
  • Logging Events

    51
    • Viewing missed calls

      52
    • Deleting entries in the Phone pane

      52
  • Managing Enterprise voice mail

    52
    • Calling the Enterprise voice mail system

      52
• Acronyms

  55
• Quick reference

  57
  • Getting started with the Avaya 3100 Mobile Communicator - Client for Nokia

    57
    • Starting the Avaya 3100 MC - Client

      57
    • Accepting an incoming call with the Avaya 3100 MC - Client for Nokia with Show Client Alert configured:

      57
    • Accepting an incoming call with the Avaya 3100 MC - Client for Nokia with Show Nokia Alert configured:

      57
    • Declining an incoming call with the Avaya 3100 MC - Client for Nokia with Show Client Alert configured:

      58
    • The call forwards to voice mail.

      58
    • Call by dialing:

      58
    • Calling an emergency number

      58
    • Accessing voice mail:

      58
    • Calling a friend:

      58
    • Viewing entries on the Main pane:

      59