Manuel D’UtilisationTable des matièresNetworking Guide for Cisco Unity (With Microsoft Exchange)1Contents3Preface9Networking in Cisco Unity13Overview: Networking in Cisco Unity13Networking Options13Message Addressing Options14Locations and External Subscribers15Voice Connector16Active Directory Schema Extensions16Comparison of AMIS, Bridge, and VPIM Networking17Road Map to the Networking Documentation: Where to Go from Here25Digital Networking27Overview: Digital Networking27Requirements for Setting Up Digital Networking27Licenses and License Pooling28In This Chapter28Setting Up Digital Networking29Prerequisites29Task List: Setting Up Digital Networking29Procedures for Setting Up Cisco Unity to Use Digital Networking30Enabling License Pooling (Optional)30Customizing the Primary Location32Setting the Addressing, Directory Handler, and Automated Attendant Search Scopes32Setting the Addressing Search Scope32Setting the Directory Handler Search Scope33Setting the Automated Attendant Search Scope33Setting Up Identified Subscriber Messaging Between Networked Cisco Unity Subscribers (Optional)34Setting Permissions on Active Directory Containers Used for Importing Subscribers34Enabling Identified Subscriber Messaging on Each Cisco Unity Server35Modifying the All Subscribers Public Distribution List36Setting Up System Broadcast Messaging for Sending to All Subscribers in the Directory (Optional)36Changing the Default Search Scope for the Cisco PCA (Optional)37Enabling Live Reply Between Cisco Unity Servers in the Same Dialing Domain (Optional)37Testing the Digital Networking Setup38Digital Networking Concepts and Definitions40Locations and Digital Networking41Dialing Domains41Release to Switch Transfers from the Automated Attendant or a Directory Handler to Subscribers on Other Cisco Unity Servers42Identified Subscriber Messaging with Networked Cisco Unity Subscribers42Addressing Search Scopes43Addressing Options for Subscribers in a Dialing Domain43Dialing Domains Shield Against Overlapping Numbering Plans43Addressing Options for Non-Networked Phone Systems44When Numbering Plans Do Not Overlap44When Numbering Plans Overlap45Cisco Unity Administrator Scope46Browsing to Another Cisco Unity Administrator from the Local Cisco Unity Administrator46Searching for Subscriber Accounts That Were Created on Another Cisco Unity Server47Using Global Subscriber Manager to Browse to Another Cisco Unity Administrator47Granting Administrative Rights to Other Cisco Unity Servers48Distribution Lists48System Broadcast Messages49Addressing System Broadcast Messages to Digitally Networked Servers49How Networked System Broadcast Messages are Processed by Cisco Unity50Notable Behavior50Mapping Subscribers to Cisco Unity Servers51Cross-Server Logon, Transfers, and Live Reply53Overview of Cross-Server Logon, Transfer, and Live Reply53Phone System Considerations for Cross-Server Features54Planning for Increased Port Usage55A Brief Look at Cisco Unity Data Architecture55Why Cross-Server Logon Is Needed55Why Cross-Server Transfer Is Needed56Why Cross-Server Live Reply Is Needed57Cross-Server Logon57Prerequisites: Enabling Cross-Server Logon58Task List: Enabling Cross-Server Logon58Procedures: Enabling Cross-Server Logon58Verifying That Call Routing Rules Are Set to Route Calls to the Opening Greeting58Enabling Cross-Server Logon and Entering the Pilot Numbers of Destination Cisco Unity Servers59Testing Cross-Server Logon59Cross-Server Transfer from the Automated Attendant and Directory Handlers60Prerequisites: Enabling Cross-Server Transfer60Task List: Enabling Cross-Server Transfer61Procedures: Enabling Cross-Server Transfer61Verifying That Call Routing Rules Are Set to Route Calls to the Opening Greeting61Enabling Cross-Server Transfer and Entering the Pilot Numbers of Destination Cisco Unity Servers62Optional: Enabling Cross-Server Transfer for External Subscribers62Optional: Enabling Transfer Override on Cross-Server Transfer Handoff63Testing Cross-Server Transfer63Cross-Server Live Reply64Prerequisites: Enabling Cross-Server Live Reply65Task List: Enabling Cross-Server Live Reply65Procedures: Enabling Cross-Server Live Reply66Verifying That Call Routing Rules Are Set to Route Calls to the Opening Greeting66Enabling Cross-Server Live Reply and Entering the Pilot Numbers of Destination Cisco Unity Servers66Testing Cross-Server Live Reply66Troubleshooting67Dialing Domain Options Page Reference68Internet Subscribers69Overview: Internet Subscribers69Prerequisites for Setting Up Internet Subscriber Accounts69Creating Internet Subscriber Accounts70Before Creating Internet Subscriber Accounts70Before Creating Trusted Internet Subscriber Accounts72Using the Cisco Unity Bulk Import Wizard to Create Multiple Internet Subscriber Accounts74Correcting Import Errors76Using the Cisco Unity Administrator to Create Internet Subscriber Accounts77Enabling Cross-Server Transfer for Internet Subscribers78After Creating Internet Subscriber Accounts78Internet Subscriber Concepts and Definitions79Subscriber Experience with Internet Subscribers80Deleting Internet Subscribers80AMIS Networking81Overview: AMIS81Setting Up Cisco Unity to Use AMIS81Prerequisites82Considerations for Deploying AMIS with Cisco Unified Communications Manager and Cisco Gateways83Task List: Setting Up Cisco Unity to Use AMIS83Procedures for Setting Up Cisco Unity to Use AMIS84Setting Up the Voice Connector for AMIS Networking84Setting Up the Voice Connector for Exchange 200084Controlling What Happens to Messages That Cannot Be Delivered87Creating the UAmis Account88Designating Voice Ports for Outbound AMIS Calls91Setting AMIS Delivery Options91Customizing the AMIS Restriction Table91Setting Up the AMIS Schedule92Customizing the Primary Location92Creating AMIS Delivery Locations93Using the Cisco Unity Administrator to Create AMIS Delivery Locations93Using the Cisco Unity Bulk Import Wizard to Create AMIS Delivery Locations94Modifying Existing Delivery Locations by Using the Cisco Unity Bulk Import Wizard96Creating AMIS Subscribers96Before Creating AMIS Subscriber Accounts97Using the Cisco Unity Bulk Import Wizard to Create Multiple AMIS Subscriber Accounts98Correcting CSV Import Errors101Using the Cisco Unity Administrator to Create AMIS Subscriber Accounts101After Creating AMIS Subscriber Accounts102Extending Identified Subscriber Messaging to Include AMIS Subscribers102Installations with Multiple Cisco Unity Servers Networked via Digital Networking102Single-Server Installations103Setting Permissions on Active Directory Containers That Are Used for Importing Subscribers103Enabling Identified Subscriber Messaging104Extending Identified Subscriber Messaging104Enabling Cross-Server Transfer for AMIS Subscribers104AMIS Concepts and Definitions105Introduction to AMIS105Port Usage and Schedules106UAmis Account107Voice Connector and AMIS Networking108Locations and AMIS Networking109Message Addressing Options109Message Addressing Limitations109Blind Addressing and AMIS Networking110AMIS Subscribers111Subscriber Experience with AMIS Subscribers112Identified Subscriber Messaging112Live Reply to AMIS Subscribers113Deleting AMIS Subscribers114Extension Addresses114Determining How AMIS Subscribers Appear in the Outlook Address Book114Preventing Contacts From Appearing in the Outlook Address Book115Modifying How Contacts Appear in the Outlook Address Book115Preventing Subscribers From Adding Individual Subscribers to Private Lists in the Cisco Unity Assistant116Migrating Subscribers from Another Voice Messaging System to Cisco Unity117Migrating Subscribers in Bulk117Migrating Subscribers One at a Time117Private List Considerations for Migrating Subscribers118Considerations for Networked Cisco Unity Servers118Design Considerations119Maintenance120Monitoring AMIS Message Traffic120Moving the UAmis Mailbox121Troubleshooting121Notable Behavior121Inbound Messages Are Delivered Only to Primary Extensions122Inbound Search Scope122Running the Voice Connector Setup Program in Another Language122Bridge Networking125VPIM Networking127Overview: VPIM Networking127Setting Up Cisco Unity to Use VPIM Networking128Prerequisites128Task List: Setting Up Cisco Unity to Use VPIM Networking129Procedures for Setting Up Cisco Unity to Use VPIM Networking130Making Design Decisions and Gathering Needed Information130Determining the Domain Name131Domain Name Requirements131Resolving Names with IP Addresses131Verifying Connectivity with the Remote Voice Messaging System132Extending the Active Directory Schema134Verifying the Recipient Policies or Creating a New One135Setting Up the Voice Connector for VPIM Networking136Controlling What Happens to Messages That Cannot Be Delivered140Creating the UVPIM Account by Using ConfigMgr.exe (Optional)142Customizing the Primary Location144Creating VPIM Delivery Locations144Using the Cisco Unity Administrator to Create VPIM Delivery Locations145Using the Cisco Unity Bulk Import Wizard to Create VPIM Delivery Locations146Modifying Existing Delivery Locations by Using the Cisco Unity Bulk Import Wizard148Creating VPIM Subscribers148Before Creating Subscriber Accounts148Using the Cisco Unity Bulk Import Wizard to Create Multiple Subscriber Accounts150Correcting CSV Import Errors152Using the Cisco Unity Administrator to Create VPIM Subscriber Accounts153After Creating Subscriber Accounts153Customizing VPIM Subscriber Directory Update Settings154Before Configuring VPIM Subscriber Creation Settings155Using the Cisco Unity Administrator to Configure VPIM Subscriber Creation Settings155Using the Cisco Unity Bulk Import Wizard to Configure VPIM Subscriber Creation Settings157Changing the AD Location in Which Automatically Created VPIM Subscribers Are Created (Optional)157Extending Identified Subscriber Messaging to Include VPIM Subscribers160Installation with Multiple Cisco Unity Servers Networked via Digital Networking160Single-Server Installations160Setting Permissions on Active Directory Containers Used for Importing Subscribers161Enabling Identified Subscriber Messaging161Extending Identified Subscriber Messaging162Gathering Information About Cisco Unity to Configure Another Voice Messaging System for VPIM162VPIM Concepts and Definitions162Introduction to VPIM163VPIM Messages164VPIM Addresses165VPIM Networking and Locations166VPIM Networking and the Voice Connector166How the Voice Connector Processes Outgoing VPIM Messages167How the Voice Connector Processes Incoming VPIM Messages167Message Addressing Options168Messaging Similarities and Limitations168VPIM Networking and Blind Addressing169Subscriber Experience with Blind Addressing169VPIM Subscribers170Subscriber Experience with VPIM Subscribers171Automatic VPIM Subscriber Directory Updates172Directory Update Processing That Occurs at the Voice Connector172Directory Update Processing That Occurs on the Cisco Unity VPIM Bridgehead Server173Population of VPIM Subscriber Information174Subscriber Addressing Considerations with Automatic Updates176CsVPIMConnector Logging176Identified Subscriber Messaging178Live Reply to VPIM Subscribers179Deleting VPIM Subscribers180Extension Addresses180Determining How VPIM Subscribers Appear in the Outlook Address Book180Preventing Subscribers From Adding Individual Subscribers to Private Lists in the Cisco Unity Assistant181Migrating Subscribers from Another Voice Messaging System to Cisco Unity182Migrating Subscribers in Bulk182Migrating Subscribers One at a Time183Private List Considerations for Migrating Subscribers183Considerations for Digitally Networked Cisco Unity Servers183Phone Prefixes184Audio Format Considerations184Maintenance185Changing the IP Address of a Microsoft Exchange Server186Moving the UVPIM Mailbox187Notable Behavior187Call Transfer Settings and VPIM Subscribers187Inbound Messages Are Delivered Only to Primary Extensions188Inbound Search Scope188Running the Voice Connector Setup Program in Another Language189Using VPIM for Networking with Cisco Unity Express or Other Cisco Unity Systems191Messaging Between Cisco Unity Servers in Different Directories191Correspondence Between Locations192VPIM Subscribers Correspond to Remote Cisco Unity Subscribers192Audio Format Conversion Settings193Example 1: Both Cisco Unity Servers Use G.729a for Recording and Storage193Example 2: Both Cisco Unity Servers Use G.711 for Recording and Storage194Example 3: One Cisco Unity Server Uses G.711 and the Other Uses G.729a195Messaging Between Cisco Unity and Cisco Unity Express Servers196Correspondence Between Locations196VPIM Subscribers Correspond to Cisco Unity Express Subscribers196Additional Functionality197Networked System Broadcast Messages197Addressing System Broadcast Messages to Multiple Servers197How Networked System Broadcast Messages Are Processed by Cisco Unity200Considerations for Networked System Broadcast Messages200Sending Networked System Broadcast Messages201Setting up Public Distribution Lists for Addressing Networked System Broadcast Messages201Primary Location Settings203Overview: Primary Location Settings203Primary Location Profile Settings203Assigning Dial IDs204Guidelines for Assigning Dial IDs and Extensions204Changing the Minimum Length of Dial IDs204Primary Location Addressing Option Settings205Subscriber Addressing Options206How Cisco Unity Searches for a Matching Name206How Cisco Unity Searches for a Matching Number206Location Addressing Options210Upgrading and Uninstalling Networking Options211Overview211Upgrading with Digital Networking211Upgrading with AMIS Networking211Upgrading with VPIM Networking212Removing AMIS Networking212Procedures for Removing AMIS Networking212Removing VPIM Networking213Procedures for Removing VPIM Networking214Uninstalling the Cisco Unity Voice Connector214Determining the Voice Connector Version216Migrating from SMTP Networking to VPIM Networking219Overview219Prerequisites219Task List for Migrating from SMTP Networking to VPIM Networking220Running the Stored Procedure to Convert VPIM Delivery Locations and Subscribers221Manually Converting VPIM Delivery Locations and Subscribers222Glossary227Index243Taille: 4,6 MoPages: 248Language: EnglishOuvrir le manuel