Manuel D’UtilisationTable des matièresCisco Unified IP Phone 7960G/7940G Administration Guide for Cisco Unified Communications Manager 7.0 (SCCP)1Contents3Preface9An Overview of the Cisco Unified IP Phone13Understanding the Cisco Unified IP Phones 7960G and 7940G13What Networking Protocols Are Used?16What Features are Supported on the Cisco Unified IP Phones 7960G and 7940G?17Feature Overview18Configuring Telephony Features18Configuring Network Parameters Using the Cisco Unified IP Phone19Providing Users with Feature Information19Understanding Security Features for Cisco Unified IP Phones19Overview of Supported Security Features21Understanding Security Profiles22Identifying Encrypted and Authenticated Phone Calls23Security Restrictions23CAPF Interaction when the Phone Resets24Overview of Configuring and Installing Cisco Unified IP Phones24Configuring Cisco Unified IP Phones in Cisco Unified Communications Manager25Checklist for Configuring the Cisco Unified IP Phone 7960G and 7940G in Cisco Unified Communications Manager25Installing Cisco Unified IP Phones28Checklist for Installing the Cisco Unified IP Phone 7960G and 7940G28Preparing to Install the Cisco Unified IP Phone on Your Network31Understanding Interactions with Other Cisco Unified IP Communications Products32Understanding How the Cisco Unified IP Phone Interacts with Cisco Unified Communications Manager32Understanding How the Cisco Unified IP Phone Interacts with the VLAN33Providing Power to the Cisco Unified IP Phone33Power Guidelines34Power Outage34Obtaining Additional Information about Power34Understanding Phone Configuration Files35Understanding the Phone Startup Process36Adding Phones to the Cisco Unified Communications Manager Database37Adding Phones with Auto-Registration38Adding Phones with Auto-Registration and TAPS39Adding Phones with Cisco Unified Communications Manager Administration39Adding Phones with BAT40Using Cisco Unified IP Phones with Different Protocols40Converting a New Phone from SCCP to SIP40Converting an In-Use Phone from SCCP to SIP41Converting an In-Use Phone from SIP to SCCP41Deploying a Phone in an SCCP and SIP Environment41Determining the MAC Address for a Cisco Unified IP Phone42Setting Up the Cisco Unified IP Phone43Before You Begin43Network Requirements44Cisco Unified Communications Manager Configuration44Understanding the Cisco Unified IP Phone 7960G and 7940G Components44Network and Access Ports45Handset45Speakerphone45Headset45Audio Quality Subjective to the User46Connecting a Headset46Disabling a Headset46Using External Devices with Your Cisco Unified IP Phone46Installing the Cisco Unified IP Phone47Attaching the Cisco Unified IP Phone Expansion Module 791449Adjusting the Placement of the Cisco Unified IP Phone50Adjusting Cisco Unified IP Phone Footstand and Phone Height50Mounting the Phone to the Wall50Verifying the Phone Startup Process51Configuring Startup Network Settings52Configuring Security on the Cisco Unified IP Phone52Configuring Network Settings on the Cisco Unified IP Phone55Displaying the Network Configuration Menu55Unlocking and Locking Options56Editing Values57Overview of Network Configuration Options57Network Configuration Menu58Cisco Unified Communications Manager Options64Configuring Features, Templates, Services, and Users67Telephony Features Available for the Cisco Unified IP Phone68Creating Custom Phone Rings75Configuring Corporate and Personal Directories75Configuring Corporate Directories75Configuring Personal Directory75Modifying Phone Button Templates76Configuring Softkey Templates77Setting Up Services77Adding Users to Cisco Unified Communications Manager78Managing the User Options Web Pages78Giving Users Access to the User Options Web Pages78Specifying Options that Appear on the User Options Web Pages78Viewing Model Information, Status, Statistics, and Security Information on the Cisco Unified IP Phone81Model Information Screen82Status Menu82Status Messages Screen83Network Statistics Screen87Firmware Versions Screen88Expansion Module Stats Screen89Call Statistics Screen90Security Configuration Menu92CTL File Menu92Trust List Menu94Monitoring the Cisco Unified IP Phone Remotely95Accessing the Web Page for a Phone96Disabling and Enabling Web Page Access97Device Information97Network Configuration98Network Statistics101Ethernet Statistics101Port 1 (Network), Port 2 (Access), and Port 3 (Phone) Statistics102Device Logs104Stack Statistics105Status Messages105Streaming Statistics105Troubleshooting and Maintenance109Resolving Startup Problems109Symptom: The Cisco Unified IP Phone Does Not Go Through its Normal Startup Process110Symptom: The Cisco Unified IP Phone Does Not Register with Cisco Unified Communications Manager110Identifying Error Messages111Registering the Phone with Cisco Unified Communications Manager111Checking Network Connectivity111Verifying TFTP Server Settings111Verifying IP Addressing and Routing112Verifying DNS Settings112Verifying Cisco Unified Communications Manager Settings112Cisco Unified Communications Manager and TFTP Services Are Not Running112Creating a New Configuration File113Symptom: Cisco Unified IP Phone Unable to Obtain IP Address114Cisco Unified IP Phone Resets Unexpectedly114Verifying Physical Connection114Identifying Intermittent Network Outages115Verifying DHCP Settings115Checking Static IP Address Settings115Verifying Voice VLAN Configuration115Verifying that the Phones Have Not Been Intentionally Reset116Eliminating DNS or Other Connectivity Errors116Troubleshooting Cisco Unified IP Phone Security117General Troubleshooting Tips118General Troubleshooting Tips for the Cisco Unified IP Phone Expansion Module 7914120Resetting or Restoring the Cisco Unified IP Phone121Performing a Basic Reset121Performing a Factory Reset122Using the Quality Report Tool123Monitoring the Voice Quality of Calls123Where to Go for More Troubleshooting Information125Cleaning the Cisco Unified IP Phone125Providing Information to Users Via a Website127How Users Obtain Support for the Cisco Unified IP Phone127Giving Users Access to the User Options Web Pages127How Users Get Copies of Cisco Unified IP Phone Manuals128Accessing Cisco 7900 Series Unified IP Phone eLearning Tutorials128How Users Subscribe to Services and Configure Phone Features128How Users Access a Voice Messaging System129How Users Configure Personal Directory Entries129Installing and Configuring the Cisco Unified IP Phone Address Book Synchronizer130Feature Support by Protocol for Cisco Unified IP Phone 7960G and 7940G133Supporting International Users137Adding Language Overlays to Phone Buttons137Installing the Cisco Unified Communications Manager Locale Installer137Technical Specifications139Physical and Operating Environment Specifications139Cable Specifications140Network and Access Port Pinouts140Basic Phone Administration Steps143Example User Information for these Procedures143Adding a User to Cisco Unified Communications Manager144Adding a User From an External LDAP Directory144Adding a User Directly to Cisco Unified Communications Manager144Configuring the Phone145Performing Final End User Configuration Steps150Index153Taille: 6 MoPages: 162Language: EnglishOuvrir le manuel
Manuel D’UtilisationTable des matièresDATA SHEET1CISCO IP PHONE 7940G1FEATURES2MessagesŠ2DirectoriesŠ3SettingsŠ3ServicesŠ3HelpŠ3SPECIFICATIONS4AC Country Power Cords4Temperature5Certification5Regulatory Compliance5Safety5Electro-Magnetic Compatibility (EMC)5Telecom5ORDERING INFORMATION6Accessories Ordering Information6Warranty6CISCO IP COMMUNICATIONS SERVICES AND SUPPORT6Taille: 120 koPages: 7Language: EnglishOuvrir le manuel
