Manuel D’UtilisationTable des matièresPreface3How to read this manual3Symbols in this manual3Screens3Trademarks3CONTENTS5TROUBLESHOOTING FOR THE HARDWARE9Messages Displayed on the Touch Panel10Clearing a Paper Jam13Locating a paper jam13Clearing a paper jam14Tips on removing the jammed paper14If paper jams occur frequently15Paper jam in the Reversing Automatic Document Feeder (Lower)15Paper jam in the Reversing Automatic Document Feeder (Upper)16Paper jam in the bypass tray17Paper jam in the External Large Capacity Feeder (optional)18Paper jam in the Finisher, Hole Punch Unit and Inserter (all optional)19Paper jam inside of the equipment24Clearing paper jams caused by a wrong paper size setting28Jam when making copies or prints (using a drawer)29Jam when making copies or prints (using the bypass tray)31Jam when printing from the FAX31Clearing a Staple Jam33Staple jam in the Finisher MJ-1027 / Saddle Stitch Finisher MJ-102833Staple jam in the Saddle Stitch Finisher MJ-102934Staple jam in the saddle stitch unit36Replacing a Toner Cartridge39Replacing a “Near Empty” toner cartridge42Refilling With Staples44Refilling Finisher MJ-1027 / Saddle Stitch Finisher MJ-1028 staples44Refilling Saddle Stitch Finisher MJ-1029 staples45Refilling saddle stitch unit staples47Cleaning the Hole Punch Dust Bin49TROUBLESHOOTING FOR COPYING51Copying Problems52TROUBLESHOOTING FOR PRINTING55Print Job Problems56Clearing print job errors56Cannot remember the document password for a Private Print job58Printer Driver Problems59Cannot print (port setting problems)59Command line options not processed59Retrieval of printer configuration failed59Cannot print a job as expected using PS3 printer driver60Cannot change settings on the [Fonts] tab and the [Configuration] tab60Network Connection Problems61Cannot print with the equipment (network connection problems)61Cannot print with SMB print61Cannot print properly with AppleTalk print61Client Problems62Checking the client status62Hardware Problems63Startup page not printed63Print jobs not output63TROUBLESHOOTING FOR SCANNING65Scanning Problems66Cannot E-mail my scans66Cannot find the data saved in the shared folder66TROUBLESHOOTING FOR e-Filing67e-Filing Web Utility Problems68e-Filing Web Utility terminates the session68Numerous sub windows repeatedly appear68Displaying the items in the Contents Frame takes a long time68Error messages69TROUBLESHOOTING FOR NETWORK CONNECTIONS71Locating the Equipment in the Network72Cannot locate the equipment in the network72Cannot locate the equipment with Local Discovery73Equipment does not respond to ping command74LDAP Search and Authentication Problems75Network shutdown occurs or touch panel disabled after LDAP search75LDAP authentication takes a long time75Printing Problems (Network Related)76SMB print and Point&Print in a Windows operating system environment76Raw TCP or LPR print in a Windows operating system environment76IPP print in a Windows operating system environment77Novell print in a NetWare environment77Macintosh environment78UNIX/Linux environment78Network Fax (N/W-Fax) Driver Problems79N/W-Fax Driver Installation Error Messages79Setup needs to copy Windows NT files79Client software CD now required79File *.DRV on client CD could not be found79Location does not contain information about your hardware79This port is currently in use80Problem with the current printer setup80N/W-Fax Driver General Errors80“Could not connect to the MFP device” appears80The fax jobs are not listed on the “Logs - Transmission” screen in TopAccess80Fax transmission cannot be performed with a cover sheet80CHECKING THE EQUIPMENT STATUS WITH TopAccess81Hardware Status Icons on TopAccess [Device] Tab82Error Messages84Error Codes88Error codes on print jobs88Error codes on transmission and reception90Error codes on scan jobs93WHEN SOMETHING IS WRONG WITH THE EQUIPMENT97When You Think Something Is Wrong With the Equipment98General operations98Originals and paper99Regular Maintenance100INDEX101Taille: 5,3 MoPages: 104Language: EnglishOuvrir le manuel