Manuels d'utilisation pour Vertical Communications SCS 8324S

Table des matières

• 1. Getting Started

  11
• 1.1 Setting Up Your Speakerphone

  11
• 1.1.1 Positioning Your Speakerphone

  12
• 1.1.2 Setting Display Contrast

  13
• 1.1.3 Setting a Personal Ringing Tone

  14
• 1.1.4 Setting Volume Levels

  15
• 1.1.5 Answering and Making Calls

  16
• 1.2 Understanding the Basic Functions

  17
• 1.3 Your Speakerphone’s Buttons

  19
• 1.4 Your Speakerphone’s Display Lights

  22
• 1.5 Understanding the Rings Patterns

  24
• 2. Answering Calls

  25
• 2.1 Answering Outside Calls

  25
• 2.2 Answering Intercom Calls

  26
• 2.3 Monitored Stations

  27
• 2.4 Holding Calls

  28
• 2.4.1 Exclusive Hold

  28
• 2.4.2 Hold Recalls

  29
• 2.4.3 Directed Hold

  30
• 2.5 Night Transferred Calls - Line Answer From Any Station

  31
• 2.6 Caller ID (Automatic Number Identification)

  31
• 2.7 Call Pickup

  32
• 2.7.1 Group Call Pickup

  32
• 2.7.2 Directed Call Pickup

  32
• 2.8 Receiving Subdued Off-Hook Voice Announcements (SOHVA)

  34
• 2.8.1 Handling an Incoming SOHVA

  34
• 2.8.2 Blocking a SOHVA

  36
• 2.9 Voice Announce Blocking

  37
• 3. Making Calls

  39
• 3.1 Making Outside Calls

  39
• 3.2 Making Intercom Calls

  40
• 3.3 Automatic Dialing

  41
• 3.4 Redialing

  42
• 3.4.1 Redial - Last-Dialed Number

  42
• 3.4.2 Automatic Redial

  42
• 3.4.3 Redial Programming (Storing Numbers)

  43
• 3.5 Sending Subdued Off-Hook Voice Announcements (SOHVA)

  44
• 3.6 Camping On and Queuing

  45
• 3.6.1 Busy or Idle Station, Automatic Call back

  45
• 3.6.2 Busy Station, Wait For An Answer (Call Waiting)

  46
• 3.7 Executive Override

  47
• 4. Advanced Call Handling

  49
• 4.1 Waiting for a Line (Queuing)

  49
• 4.2 Call Transferring

  50
• 4.2.1 Screened Call Transfers

  50
• 4.2.2 Unscreened Call Transfers

  52
• 4.3 Conferencing

  53
• 4.3.1 Creating a Conference Call

  53
• 4.3.2 Unsupervised Conference Calls

  54
• 4.4 Call Parking

  55
• 4.4.1 Handling Park Recalls

  55
• 4.5 Call Forwarding

  57
• 4.5.1 Forwarding a Call

  57
• 4.6 Call Forward Outside System (CFOS)

  59
• 5. Nonverbal Messaging

  61
• 5.1 Station-to-Station Message Delivery

  61
• 5.2 Message Waiting Light and Messaging

  62
• 5.3 LCD Message Delivery

  64
• 5.4 Assist Button Message Delivery

  66
• 5.5 Response Message Delivery

  66
• 6. rogramming

  67
• 6.1 DSS Numbers

  67
• 6.2 Autodial And Speed Dial Numbers

  68
• 6.3 Feature Access Codes

  70
• 6.4 Feature Buttons

  72
• 6.4.1 Response Message Button

  74
• 6.4.2 Transfer Button

  74
• 6.4.3 Subdued Off-Hook Voice Announce (SOHVA) Button

  75
• 6.4.4 Group Listening Button

  75
• 6.4.5 Assist Button

  76
• 6.4.6 Automatic Redial Button

  77
• 7. Other Features

  79
• 7.1 Line Groups

  79
• 7.2 Volume Control

  80
• 7.2.1 Setting Current Volume Level

  80
• 7.2.2 Muting Your Speakerphone

  81
• 7.3 Default Volume Control

  82
• 7.4 Background Music

  83
• 7.5 Do Not Disturb Condition

  84
• 7.6 Account Codes

  85
• 7.7 Paging

  86
• 7.8 Tracker Paging System

  88
• 7.9 Auxiliary Jack

  91
• 7.10 Automatic Set Relocation

  93
• 7.11 Service Observing

  94
• 7.12 Switching The Dialing Mode Between Pulse And Tone

  94
• 7.13 Toll Restriction Override

  95
• 7.14 Dial By Name

  96
• 7.15 Programmed Button Display

  97
• 7.15.1 Button Functions Display (Button Query)

  97
• 7.16 Data Interface Unit

  98
• 7.17 IMIST Module

  99
• 7.18 DSS/BLF Console Operation

  100
• 7.18.1 Accessing The DSS/BLF Console Button Levels

  101
• 8. Attendant Features

  103
• 8.1 LCD Message Creation

  103
• 8.1.1 LCD Message Creation Examples

  104
• 8.2 System Telephone Naming

  106
• 8.3 Night Transfer

  108
• 8.4 Call Transfer - Voice Mail System

  109
• 8.5 Call Transfer - Transferring Recalls to a Secondary Attendant Telephone

  110
• 8.6 System Speed Dial Numbers

  111
• 8.7 System Clock

  113
• 8.8 Music On Hold

  113
• 8.9 Station Message Detail Accounting (SMDA) Printout

  114
• 8.10 System Alarm Reporting

  115
• 8.11 Direct Inward Station Dialing (DISD)

  116
• 8.12 Digital Voice Announcing (DVA)

  117
• 8.12.1 Day answer messages

  118
• 8.12.2 Night answer messages

  118
• 8.12.3 Recall messages

  118
• 8.12.4 Drop message

  119
• Appendix A Feature Access Codes

  121
• Appendix B Display Abbreviations

  125
• Appendix C Speakerphone Characteristics

  129
• 8.13 Full-Duplex Speakerphone Characteristics

  129
• 8.14 Speakerphone User Guidelines

  130
• Appendix D Glossary

  133