Handspring 300 Manuale Utente

Pagina di 286
Section 10
Troubleshooting Tips 247
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10
Beaming problems
I did a HotSync 
operation, but one of 
my applications did 
not synchronize.
Click the HotSync Manager and choose Custom. Make sure that the 
conduit appears on the list and that it is set to Synchronize the files. See 
page 218 for details.
I cannot launch the 
HotSync Manager.
©
Make sure you are not running another program, such as 
America Online, CompuServe, or WinFax, that uses the 
port you selected in the Setup dialog box.
©
Reinstall the Palm Desktop software.
I am using Outlook as 
my PIM, but I cannot 
do a HotSync 
operation.
©
Click the HotSync Manager and choose Custom. Make 
sure that the following Outlook conduits are installed and 
that the Action is set to “Synchronize the files” for each 
conduit: Outlook Contacts, Outlook Calendar, Outlook 
Tasks, and Outlook Notes.
©
Reinstall the Palm Desktop software and make sure you 
select the option to synchronize with MS Outlook.
Problem
Solution
I cannot beam data to 
another IR-equipped Palm 
OS device.
©
Confirm that your phone and the other device are 
between ten centimeters (approximately 4") and 
one meter (approximately 39") apart, and that the 
path between the two devices is clear of obstacles. 
Beaming distance to other Palm OS devices may be 
different.
©
Check the General Preferences screen and make 
sure the Beam Receive setting is on.
©
Move your phone closer to the receiving device.
©
Move your phone farther away from the receiving 
device. 
©
Angle the sides of the two devices towards each 
other.
©
Perform a soft reset. See page 233 for details.
When someone beams data 
to my phone, I get a message 
telling me it is out of 
memory.
©
 Your phone requires at least twice the amount of 
memory available as the data you are receiving. For 
example, if you are receiving a 30K application, 
you must have at least 60K free.
©
Perform a soft reset. See page 233 for details.