Mitel 5312 Manuale Utente

5312/5324 IP Phones User Guide 

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Group Presence 

Group Presence allows members of call groups (Hunt, ACD, Ring, and Personal Ring) to 
make themselves absent or present in a group. Only members who are present in a group 
are offered calls to that group. 

If you are in a Personal Ring group (see Handoff – Personal Ring Groups), Group Presence 
lets you choose which device in the group you want to use to receive calls by making it 
'Present' and the others 'Absent.' 

You can also change the presence status of other users if allowed by your system 
administrator. 

Users belonging to multiple groups can control their presence in each group separately 
through the use of feature keys (one for each group), or by dialing a feature access code 
(FAC) followed by the group number.  

1.  Lift the handset. 

2.  Do one of the following: 

• Press 

the 

Group Presence feature key to join the group associated with the key.  

•  Dial the Group Presence - Join Group feature access code followed by the group 

directory number. 

The LED associated with the key is steady lit when the member is present and off when 
absent. 

1.  Lift the handset. 

2.  Do one of the following: 

• Press 

the 

Group Presence feature key to join the group associated with the key. 

•  Dial the Group Presence - Leave Group feature access code followed by the group 

directory number. 

The LED associated with the key is steady lit when the member is present and off when 
absent. 

1.  Lift the handset. 

2.  Dial the Group Presence - Join Group Third Party or Group Presence - Leave Group 

Third Party . 

3.  Dial the directory number of the group member. 

4.  Dial the group directory number.