Apple MB496LL/A Manuale Utente

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If you’re traveling abroad, you may not have Internet access because Data Roaming 
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is turned off (the default). Turn Data Roaming on or connect to a Wi-Fi network. 
To turn Data Roaming on, in Settings choose General > Network and tap Data 
Roaming. Data roaming charges may apply.
Important:  
Data roaming charges may apply. To avoid data roaming charges, turn 
Data Roaming off.
Restore the iPhone software. See “
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page 204.
Can’t Send Email
If iPhone is unable to send email, try the following:
In Settings, choose “Mail, Contacts, Calendars” and select the account you’re trying 
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to use. Tap Account Info, then tap SMTP under Outgoing Mail Server. Under Other 
SMTP Server, tap the SMTP server for your carrier, then tap to turn the server on. 
The Under Other SMTP settings also allow you to set up additional SMTP servers. 
Contact your carrier or Internet service provider for configuration information.
Set up your email account directly on iPhone instead of syncing it from iTunes. 
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In Settings, choose “Mail, Contacts, Calendars,” tap Add Account and enter your 
account information. If iPhone is unable to locate your service provider’s settings 
when you enter your email address, go to www.apple.com/support and search for 
HT1277 to get additional help in setting up your account.
Turn iPhone off, then turn it on again. Press and hold the Sleep/Wake button on top 
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of iPhone for a few seconds until a red slider appears, and then drag the slider. Then 
press and hold the Sleep/Wake button until the Apple logo appears.
Turn off Wi-Fi so iPhone is connecting to the Internet via the cellular data network. 
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In Settings, choose Wi-Fi and turn off Wi-Fi. 
For additional troubleshooting information, go to www.apple.com/support and search 
for TS1426. If you still can’t send email, you can call an Apple Expert (not available in all 
countries). Go to www.apple.com/support/expert for information. If Apple Expert is not 
available in your country, get a free GMail, Yahoo!, or AOL account and try forwarding 
your mail to that account.
Can’t Receive Email
If iPhone is unable to receive email, try the following:
If you’re using one or more computers to check the same email account, that may 
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be creating a lock-out issue. For more information, go to www.apple.com/support 
and search for TS2621.
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Appendix A    
Troubleshooting