HP Emulex based Dual Port Fibre Channel HBA 394588-B21#0D1 Dépliant

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Service highlights
Service highlights
Service highlights
Service highlights
24x7x365 access to technical resources 
24x7x365 access to technical resources 
24x7x365 access to technical resources 
24x7x365 access to technical resources - Connect with HP Response Center engineers via
telephone, electronic communication, or FAX for assistance in resolving software implementation
or operations problems. Service is available around the clock every day, including all holidays.
Problem analysis and resolution
Problem analysis and resolution
Problem analysis and resolution
Problem analysis and resolution - HP Services provides corrective support to resolve identifiable
and reproducible software product problems, and to help you identify problems that are difficult to
reproduce. You can also receive assistance in trouble-shooting problems and setting configuration
parameters.
Software features and operational support
Software features and operational support
Software features and operational support
Software features and operational support - HP provides information on the latest product
features and known problems and solutions, plus operational advice and assistance.
Escalation management 
Escalation management 
Escalation management 
Escalation management - Established escalation procedures enlist specialized expertise from HP
and selected third-parties.
Installation advisory
Installation advisory
Installation advisory
Installation advisory - Advisory support is available for help with installation and updating of
standalone applications or products installed in a network environment.
Software updates and licensing
Software updates and licensing
Software updates and licensing
Software updates and licensing - Complete HP and selected third-party software product and
documentation updates are available to your system manager. You receive a license to use and
copy software product updates for all systems covered by the original software license.
Electronic software information
Electronic software information
Electronic software information
Electronic software information - Access HP's electronic support facility for software patches, a
symptom-solution database, product descriptions, specifications, technical literature, and more.
Available HP Care Pack
Available HP Care Pack
Available HP Care Pack
Available HP Care Pack
Services
Services
Services
Services
Extend your product warranty with a wide choice of cost-saving support packages.
HP Care Pack Services are sold by HP and HP authorized enterprise and commercial resellers. Services
for customers purchasing via direct and enterprise resellers are quoted using HP order configuration
tools. Additional information about HP Care Pack Service features and benefits is available at:
Key for HP Care Pack Service availability in the table below:
E
E
E
E = Service available for customers purchasing direct and via enterprise resellers
C
C
C
C = Service available for customers purchasing via commercial resellers
N/A
N/A
N/A
N/A = Service not applicable
HP Care Pack Services
HP Care Pack Services
HP Care Pack Services
HP Care Pack Services
Deployment and Per Event Services
Deployment and Per Event Services
Deployment and Per Event Services
Deployment and Per Event Services
Service Available
Service Available
Service Available
Service Available
HP Installation
N/A
HP Installation & Startup
E
HP Implementation
E
For more information about Deployment and Per Event Services for HP Storage, visit:
.
QuickSpecs
HP StorageWorks Enterprise File Services Clustered
HP StorageWorks Enterprise File Services Clustered
HP StorageWorks Enterprise File Services Clustered
HP StorageWorks Enterprise File Services Clustered
Gateway G5
Gateway G5
Gateway G5
Gateway G5
Service and Support, HP Care Pack, and Warranty Information
DA - 12585   EMEA — Version 11 — March 6, 2009
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