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8

Symptom                          Possible Problem                                                    Solution

Unit not responding
(no power)

AC adaptor isn’t plugged to a wall outlet 
or the connector is not plugged into the 
power supply jack on the back of the unit

Make sure the AC adaptor is plugged into a 
working AC outlet and connected properly to 
the back of the iH80. If the outlet is controlled 
by a switch, make sure the switch is on

iPod does not dock 
properly

Using no insert or wrong iPod insert

Make sure the dock insert is the proper fit for your iPod

iPod not docked properly

Remove your iPod from the dock and check for 
obstruction on the connectors in the dock and on your 
iPod. Then reseat it in the dock.

Batteries are weak

Replace with new batteries

Batteries were not installed properly

Check to make sure the polarity ( + and – ends) matches 
the diagram in the battery compartment

iPod does not 
respond to the unit 

iPod is not installed properly

Remove your iPod from the dock and check for 
obstruction on the connectors in the dock and on your 
iPod. Then reseat it in the dock.

Your iPod software is too old

Upgrade software on your iPod. For details visit 
http://www.apple.com/ipod/download

iPod is locked up 

Please make sure your iPod is working properly before 
docking into the unit. Please refer to your iPod manual for 
details.

Using 1

st

 or 2

nd

 generation iPod or other 

devices.

iH82 cannot control those iPods or other devices.

Wall outlet is not functioning

Plug another device into the same outlet to confirm the 
outlet is working