1. Check the items under “Troubleshooting”, then check your camera.
2. Remove the batteries for one full minute. Then re-insert the batteries and turn

on the camera.

3. Initialize the settings.

[Details]

4. Consult your Sony dealer or local authorized Sony service facility.

Be aware that by sending the camera for repair, you give consent that the
contents of the internal memory, music files may be checked.
Additional information on this product and answers to frequently asked questions
can be found at our Customer Support Website.

http://www.sony.net/

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