Mitel mitel 5000 communication platform Manuale Utente

Using Remote Messaging

You can use Remote Messaging to call you when your mailbox receives new voice messages.

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Using “cascade levels” of up to nine phone numbers, the voice mail system calls each number 
until it successfully connects to a device (for example, your home phone, a mobile phone, or 
a pager). 

You can use primary and alternate cascades to program messages for different time periods. 
For example, you can use a primary cascade to notify you of new messages from 5:00 P.M. to 
10:00 P.M. on weekdays. You can also use an alternate cascade to notify you of new messages 
on weekends. See the Remote Messaging example below. See 

 to set up Remote 

Messaging.

1. Access your mailbox as described on page 5. 

2. Press 4 to select the Personal Options Menu.

3. Press 5 to select Remote Messaging. 

3.   This feature may or may not be enabled for your system.

Note: If the system cannot reach you, you receive a voice message stating that 
notification could not be completed. You cannot use Remote Messaging for fax 
messages (see page 12).

 

The cascade 
level 1 number 
(for example, 

your home phone) receives 
the call from voice mail.
There is no answer, so 
voice mail places another 
call to the cascade level 2 
number.

Voice mail 
records the 
message. 

Depending on when the 
message was received, 
voice mail calls either your 
primary or alternate 
cascade.

The cascade 
level 2 number 
(for example, 

your mobile phone) 
receives the call from voice 
mail, and you answer the 
call. 
You are notified of the new 
message (“You have a 
voice message from...”).