Toshiba BDK21KU Manuale Utente

The unit cannot read Blu-ray 
Disc™ / DVD/ CD

- Dew condensation may form inside the unit. Do not use this unit for at least a 

few hours until its inside gets dry.

- Wipe the dirt off the disc or replace the disc.

Angle does not switch

- The angle cannot be switched for Blu-ray Disc™ / DVD which do not contain 

multiple angles.

  In some cases multiple angles are only recorded for specifi c scenes.

Playback does not start when 
the title is selected

- Check the settings in “Parental” menu.

The password for rating level has 
been forgotten

- If you forget your password, reset your player to the factory defaults and your 

forgotten password will be cleared. For more information, see “Restore fac-
tory defaults” on page 25.

Cannot connect to the network

- Check if the LAN cable connection is properly made.
- Turn on the modem or broadband router.
- Check if the broadband router and/or modem is correctly connected.
- Check the “Network Connection Setting”.

Cannot connect to the network 
while my PC is connected to the 
network

- Check the content of your Internet service contract to see if your Internet 

service provider prevents multiple terminals connecting at the same time.

Cannot use the BD-Live™ 
function

- Use a USB fl ash drive with enough space.

Notes:
•  Some functions are not available in specifi c modes, but this is not a malfunction. Read the description in this manual 

for details on correct operations.

•  Some functions are prohibited on some discs.

•   Please refer to relevant topics on “Troubleshooting & Maintenance” before returning the product.
•   If this unit becomes inoperative, do not try to correct the problem by yourself. There are no user-serviceable parts 

inside. Turn off, unplug the power plug, and please call our helpline to locate an Authorized Service Center.

•   Never use a solvent, thinner, benzene or alcohol to clean the unit. Do not spray insecticide liquid near the unit. Such 

chemicals may discolor the surface or damage the unit.

•   When a disc becomes dirty, clean it with a cleaning cloth. Wipe the disc from the center to out. Do not wipe in a 

circular motion.

•   Do not use solvents such as benzine, thinner, commercially available cleaners, detergent, abrasive cleaning agents 

or antistatic spray intended for analog records.

•   If this unit still does not perform properly although you refer to the relevant sections and to “Troubleshooting” in this 

manual, the laser optical pickup unit may be dirty. Consult your dealer or an Authorized Service Center for inspection 
and cleaning of the laser optical pickup unit.

•   Handle the discs so that fi ngerprints and dust do not adhere to the surfaces of the discs.
•   Always store the disc in its protective case when it is not used.
•   Note that discs with special shapes (heart-shaped discs, octagonal discs, etc.) cannot be played back on this unit. 

Do not attempt to playback such discs, as they may damage the unit.

•   If the remote control is not working properly, you can use a digital camera (including a cellular phone with built-in 

camera) to see if it is sending out an infrared signal.