Avaya 03-300430 Manuale Utente

4

MAJ

“Application <name> (pid) TOTALLY FAILED” — An application is present, 
but not launching. The application could not start the maximum allowed 
number of times. (This alarm usually occurs with Event ID #20.)

1. To verify the alarm, look for the application’s name or process ID 

(PID),” either using the:

- Web interface, by selecting Diagnostics > View System Logs and 

- Linux command line, by entering logv -w or, directly, by 

examining /var/log/ecs/wdlog.

2. If the application is down, enter start -s application to start the 

application.

3. If the application comes up, continue with Step 

If not, check the trace log to further investigate why the application 
fails, either from the:

- Web interface by:

a. Selecting the View System Logs diagnostic and Logmanager 

Debug trace

b. Specifying the Event Range for the appropriate time frame

c. Matching the application’s PID as the pattern

- Linux command line, by entering logv -t ts

Look for a related core-dump file in /var/crash, and escalate for an 

analysis of this file.

4. Verify that the executable file named in the log exists and is 

executable.
To locate the application’s executable file, enter the Linux command:

If the executable is present, Linux returns a symbolic link to its 
location.

 1 of 15