Dimplex DFG253A Manuale Utente

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operation with an incorrect power source.
What you must do to get service under 
this limited warranty 
Defects must be brought to the attention of 
Dimplex Technical service by contacting 
Dimplex at 1-888-DImPLEX  
(1-888-346-7539), or 1367 Industrial 
road, Cambridge ontario, Canada  
n1r 7G8. Please have proof of purchase, 
catalogue/model and serial numbers 
available when calling. Limited warranty 
service requires a proof of purchase of the 
product. 
What Dimplex will do in the event of a 
defect 
In the event a product or part covered 
by this limited warranty is proven to be 
defective in material or workmanship 
during (i) the 2 year limited warranty 
period for products other than fireplace 
surrounds (mantels) and trims, and (ii) 
the 1 year limited warranty period for 
surrounds (mantels) and trims, you have 
the following rights: 
•  Limited warranty service will be 
performed solely by dealers or service 
agents of Dimplex authorized to 
provide limited warranty services.
For products (other than surrounds 
• 
(mantels) and trims) for the period 
ending at midnight on the first 
anniversary of the date of first 
purchase, Dimplex will in its sole 
discretion either repair or replace 
such defective product or part without 
charge. If Dimplex is unable to repair 
or replace such product or part, 
or if repair or replacement is not 
commercially practicable or cannot 
be timely made, Dimplex may, in lieu 
of repair or replacement, choose to 
refund the purchase price for such 
product or part. This limited warranty 
entitles the purchaser to on-site or in-
home warranty services. Accordingly, 
Dimplex will be responsible for all 
labour and transportation costs 
associated with the repair or 
replacement of the product or part 
except as follows: (i) charges may 
be levied for travel costs incurred to 
travel to the purchaser’s site where the 
product is located if the purchaser’s 
site is beyond 30 miles (48 km) from 
the closest service depot of Dimplex’s 
dealer or service agent; and (ii) 
the purchaser is solely responsible 
for providing clear access to all 
serviceable parts of the product.
For products (other than surrounds 
• 
(mantels) and trims) for the period 
commencing at 12:01 a.m. on the 
day after the first anniversary of 
the first purchase and ending at 
midnight on the second anniversary 
of the date of first purchase, this 
limited warranty entitles the purchaser 
to replacement parts only without 
charge. If Dimplex is unable to replace 
such part, or if replacement is not 
commercially practicable or cannot 
be timely made, Dimplex may, in lieu 
of replacement, choose to refund the 
purchase price for such part. The 
purchaser shall not be entitled to 
on-site or in-home warranty services.  
The purchaser shall be responsible for 
all expenses incurred for the removal 
of the part and installation of the 
replacement part including, without 
limitation, all shipping costs and 
transportation costs to and from the 
authorized dealer’s or service agent’s 
  
Warranty