Sony Security Camera Manuale Utente

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Miscellaneous
26
The monitor remains blank.
• Verify whether the NSR is on.
• Verify whether the power cord is correctly connected.
• Verify whether the monitor cable is correctly 
connected. Confirm that the monitor is connected to 
monitor connector 1.
• If you configure the wrong monitor resolution, the 
“Out of range” message may appear when the monitor 
resolution is too low compared to the monitor output. 
Press CTRL+ALT+MINUS SIGN as many times as 
necessary to lower the resolution of the output video. 
When the output image resolution reaches the 
resolution of the monitor, the image appears. 
Subsequently, reconfigure your monitor resolution. 
For details, refer to the “User’s Guide” (PDF) on the 
supplied “NSR Series Manual, Tool & Source Codes 
CD”.
The new external hardware is not working 
properly.
• Make sure the cables for the new external device are 
firmly connected and the pins are not bent.
An external device connected to a USB 
connector does not work.
• Reduce the number of external devices connected to 
USB ports.
• Refer to the documentation that came with the device.
System cannot read the DVD/CD 
information.
• Make sure that you are using the correct type of disc.
• Make sure the DVD/CD is properly inserted in the 
drive.
• Check if the DVD/CD is clean and not scratched.
The DVD/CD tray cannot be ejected.
• Make sure that the NSR is turned on.
• Slowly insert the tip of a pen or paperclip into the eject 
hole on the DVD/CD drive. Pull the tray out from the 
drive then remove the disc.
The NETWORK LED does not light up.
• Check the cabling and network equipment for the 
proper connection.
Cannot access the hard disk drive.
• Make sure the hard drive is properly inserted.
• Check the HDD LEDs on the front panel of the 
system. Identify the defective hard disk drive by 
reading the drive LEDs. A defective HDD LED does 
not light up.
• Due to rapid flashing during frequent access to the 
hard disk drive, the HDD LED may appear unlit in 
bright environments.
Cannot access the CompactFlash card. 
(Only the NSR-100/50)
• Make sure the CompactFlash card is properly inserted.
• Make sure the CompactFlash card is formatted as 
VFAT file system.
• Make sure the CompactFlash card is not removed 
within 10 seconds after accessing the card. If you 
remove the card while files are being accessed or 
transferred, the NSR may become unstable. You must 
restart the system in order to access the CompactFlash 
card.
Cannot access NSR from a remote client.
• Make sure the NSR is operating properly (there should 
be no abnormalities with the hard disk drive, network, 
software or other items).
• Make sure the correct user name, password, and 
connection port are set in RealShot Manager.
• Refer to the troubleshooting section of the user’s guide 
for the RealShot Manager.
The NSR heats up quickly
• Make sure that nothing is blocking the ventilation 
openings on the front, sides, and rear of the unit and 
dust has not accumulated in them.