Lucent Technologies 8.2 Manuale Utente

Issue 1

April 2000

Handling incoming calls 

160

Managing vectors and VDNs 

Write a vector so that calls that come into the main business number redirect to a 
queue.

We’ll use a vector-controlled hunt group for the main number queue. This hunt 
group was set up as main split 47. When calls first arrive, all calls to our main 
number should be queued as “pri 1” for low priority.

To queue calls, write the following vector (step 2). (Please note, we started our 
example on step 2 because step 1 is used later in this chapter.)

TAB

Write a vector to play an announcement for callers in a queue. Use the 
announcement to ask callers to wait. You need to record the announcement before 
the vector can use it.

Let’s play our announcement 4001, asking the caller to wait, then play music for 
60 seconds, then repeat the announcement and music until the call is answered. 
The 

 command creates the loop to repeat the announcement and the music. 

 means under all conditions.

 
                                CALL VECTOR

Number:

1

Name: main number

 calls ______ Multimedia? n

Lock? n

Basic? y 

EAS? n 

G3V4 Enhanced? n

ANI/II-Digits? n

ASAI Routing? n

Prompting? y 

LAI? n 

G3V4 Adv Route? n

CINFO? n 

BSR? n

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