Toshiba IK-WR01A Manuale Utente

Recorded 
images are not 
saved in FTP 
server.

Pre-/post-
recording files of 
the Alarm are not 
sent to the FTP 
server.

Cannot solve the 
problems.

●FTP recording function is 

not set to ON.

●IP address of the FTP 

server, ID/ password or 
transfer directory is not 
set properly.

●Could not keep the 

communication with the 
server during file transfer 
using FTP.

●Pre-ecording data is the 

data before alarm has 
generated. Therefore, its 
data sending order is not 
necessarily in order.

●Check the FTP recording function whether it is set to 

ON. (

→ page 45)

●Set the correct information in the setting screen.       

(

→ page 44)

●If the recording did not resume even if you wait for 

more than 1 minute, check the connections with FTP 
server and the network camera.

●Depending on the conditions of your server, 

networking, image size and/or image quality settings, 
numbers of sent images may become fewer than your 
expectation.

●Press the reset button. 

Pressing the reset button returns all the firmware 

settings of the camera to their default values (initial 
state at the time of purchase). 

Perform the following procedure to initialize the camera 

settings.

1. Use a LAN cable to connect the camera to a hub 

with the power is turned on. 

2. Turn on the camera.
3. Wait about one minute.
4. Press and hold the camera reset button for five to 

ten seconds. 

5. Wait about one minute.

Once the camera has restarted, reconfigure the 

settings. For details on the network and other initial 
settings, refer to page 21. 

●Consult with your dealer.

Symptom

Cause

How to Manage