Chauvet 12 Manuale Utente

Technical Information

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MVP™ (12/18/37.5) Series Getting Started User Manual, Rev. 10

Returns

Procedure

The user must send the merchandise prepaid, in the original box, and with its original
packing and accessories. CHAUVET® will not issue call tags.

Call CHAUVET® and request a Return Merchandise Authorization (RMA) number before
shipping the product. Be prepared to provide the model number, serial number, and a brief
description of the cause(s) for the return.

The user must clearly label the package with an RMA number. CHAUVET® will refuse any
product returned without an RMA number.

DO NOT write the RMA number directly on the box. Instead, write it on a properly
affixed label.

Once you have received the RMA number please include the following information on a
piece of paper inside the box:

·  Your name
·  Your address
·  Your phone number
·  The RMA number
·  A brief description of the problem(s)

Be sure to pack the product properly. Any shipping damage resulting from inadequate
packaging will be the customer’s responsibility. Proper FedEx packing or double-boxing
are recommended packaging methods.

CHAUVET® reserves the right to use its own discretion to repair or replace returned
product(s).

Contact Us

World Headquarters

CHAUVET®

General Information

Address:

5200 NW 108

Avenue

Sunrise, FL 33351

Voice:

954-929-1115

Fax:

954-929-5560

Toll free:

(800) 762-1084

United Kingdom & Ireland

CHAUVET® Europe Ltd.

General Information

Address:

Unit 1C

Brookhill Road Industrial Estate

Pinxton, Nottingham, UK

NG16 6NT

Voice:

+44 (0)1773 511115

Fax:

+44 (0)1773 511110

Technical Support

Voice:

954-929-1115 (Press 4)

Fax:

954-756-8015

Email:

tech@chauvetlighting.com

Technical Support

Email:

uktech@chauvetlighting.com

World Wide Web

www.chauvetlighting.com

World Wide Web