Netcomm NTC-990 Manuale Utente

Pagina di 72
11.2 
Common problems and solutions. 
 
11.2.1 
I cannot seem to access the web page interface 
 
The default IP address of the unit is 192.168.1.50, so first try to open a web browser to this address. 
Also check that your laptop/PC is on the same subnet as the Cellular Router’s Ethernet port. 
 
11.2.2 
The Cellular Router was connected but cannot get back on 
 
You may need to enable the periodic ping timer using the System Monitor Link on the HTML pages.  
This ensures that if the connection drops (i.e outage on the network) that the Cellular Router will reboot 
after so many failed pings and then force a re-connect. Set the timer to around 15 mins should be sufficient.  
NB: The traffic generated by the periodic ping feature is counted as chargeable usage, please keep this in 
mind when selecting how often to ping. 
 
11.2.3 
Cellular Router is rebooting frequently 
 
Check the Modem Link on the web page and see if the Periodic Reset timeout is set to something other 
than 0.  
If it is set to 1 this means the unit will reboot every minute regardless of what happens.  
Reset it to 0 if you don’t want this feature or something quite large if you don’t want the router to reboot so 
often. 
 
11.2.4 
Cellular Router has connection but cannot access the internet 
 
Check that DNS Masquerade is enabled by clicking on the LAN link on the configuration interface.  
Make sure that DHCP DNS server address 1 IP address is set to the same address as that of the Ethernet 
port. 
 
 
 
Revision 1.55 
 
NetComm Limited  
March 2009   
60