Garmin CX11NF Manuale Utente

Scanning Problems

If you have problems scanning check your:

■

Interface connections

■

Computer setup and software installation 

■

Software instructions for scanning steps 

Check the Start Here sheet to see if you set up your CX11N correctly. Also, check 
your computer and software documentation for possible solutions.

The product does not 
scan

• Wait until the Print light stays on in green (ready for scanning).

• Your CX11N may not work properly if you use a USB cable 

other than the one supplied by Epson. Use the USB cable that 
comes with your CX11N.

• The product may not work properly when connected to the 

computer through more than one USB hub. Connect the 
product directly to the computer’s USB port or through one 
hub only.

Pressing the Start 
button does not start 
scanning 

• Make sure EPSON Scan, EPSON Creativity Suite, and Presto! 

PageManager are installed on your computer.

• For Windows XP users: 

From the Start menu, select Settings, then Control Panel. 
Double-click Scanners and Cameras, then right-click EPSON 
AL-CX11 and select Properties from the pop-up menu. Click 
the Events tab and make sure EPSON Scan is selected as the 
application for the Scan Button event. 

• For Windows Me, 98, and 2000 users:

Click the Events tab in the Properties window in the Printers 
utility and make sure the Disable device events check box is 
clear. Also, make sure the correct button is selected in the 
Scanner events list box, and the correct application in the Send 
to this application list is selected.

• For Mac OS X users: 

In Classic mode, the x B&W Start or x Color Start button is 
disabled. Quit Classic mode.