Xerox 3300MFP Manuale Utente

14.8   

<Troubleshooting>

When there is an 
authentication fail 
while connecting to 
the global server this 
message displays.

Check the authentication 
account and password.

This error message 
displays when there 
is a communication 
error between the 
global server and 
the device.

• Try again.
• Contact a LDAP Server 

administrator.

When no global 
server is configured, 
this message 
displays.

Check the LDAP server 
configuration settings.

When the device is 
unable to find the 
Global server.

Check the LDAP server 
address, The LDAP 
server address is 
incorrect, or the server 
has failed.

You have tried to 
select a group 
location number 
where only a single 
location number can 
be used, such as 
when adding 
locations for a 
Multiple Send 
operation.

Use a speed dial number 
or dial a number 
manually using the 
number keypad.

The machine has 
received a fax from 
which is registered 
as a junk fax.

The received fax data will 
be deleted.
Reconfirm junk fax setup, 
see page 10.2.

The server address 
you have entered is 
invalid.

Enter the correct server 
address.

The receiving fax 
machine did not 
answer or the line is 
already engaged.

Try again after a few 
minutes.

Your machine 
cannot connect with 
the receiving fax 
machine or has lost 
contact because of a 
problem with the 
phone line.

Try again. If the problem 
persists, wait an hour or 
so for the line to clear 
and try again.
Or, turn the ECM mode 
on. See page 10.1.

Low Heat Error 
Cycle Power

There is a problem 
in the fuser unit.

Unplug the power cord 
and plug it back in. If the 
problem persists, please 
call for service.

A problem has 
occurred in the LSU 
(Laser Scanning 
Unit).

Unplug the power cord 
and plug it back in. If the 
problem persists, please 
call for service.

A problem has 
occurred in the LSU 
(Laser Scanning 
Unit).

Unplug the power cord 
and plug it back in. If the 
problem persists, please 
call for service.

There is a problem 
in the main motor.

Open and then close the 
front cover.

The mail size is 
larger than the 
supported size by 
SMTP server.

Divide your mail or 
reduce the resolution.

The memory is full.

Delete unnecessary fax 
jobs and retransmit after 
more memory becomes 
available. Alternatively, 
split the transmission into 
more than one operation.

There is no paper in 
the multi-purpose 
tray.

Load paper in the multi-
purpose tray. See page 
5.7.

There is a problem 
with the network.

Contact your network 
administrator.

The receiving fax 
machine has not 
answered after 
several redial 
attempts.

Try again. Make sure that 
the receiving machine is 
operational.

The speed button or 
speed dial number 
you tried to use has 
no number or email 
address assigned to 
it.

Enter the number or 
email address manually 
using the number keypad 
or store the number or 
address.

The paper in the tray 
has run out.

Load paper in the tray. 
See page 5.5.

Single page data 
exceeds the 
configured mail size.

Reduce the resolution 
and try again.