Zebra Technologies XI4TM Manuale Utente
135
Troubleshooting
LCD Error Messages
1/7/10
Xi4™/RXi4™ User Guide
P1009874-002
LCD Error Messages
for LCD errors, the possible
causes, and the recommended solutions.
Table 11 • LCD Error Messages
LCD Display/
Printer Condition
Printer Condition
Possible Cause
Recommended Solution
The ERROR light flashes.
The printhead was replaced with
one that is not a genuine Zebra™
printhead.
one that is not a genuine Zebra™
printhead.
Install a genuine Zebra™ printhead.
The printer stops; the
RIBBON light is on; the
ERROR light flashes.
RIBBON light is on; the
ERROR light flashes.
In thermal transfer mode, ribbon is
not loaded or incorrectly loaded.
not loaded or incorrectly loaded.
Load ribbon correctly. See
.
In thermal transfer mode, the
ribbon sensor is not detecting
ribbon.
ribbon sensor is not detecting
ribbon.
1.
Load ribbon correctly. See
.
2.
Calibrate the sensors. See
In thermal transfer mode, media is
blocking the ribbon sensor.
blocking the ribbon sensor.
1.
Load media correctly. See
.
2.
Calibrate the sensors. See
In thermal transfer mode, the
printer did not detect the ribbon
even though it is loaded correctly.
printer did not detect the ribbon
even though it is loaded correctly.
1.
Print a sensor profile.See
ribbon out threshold (
1
) is likely
too high, above the black area that
indicates where the ribbon is
detected (
indicates where the ribbon is
detected (
2
).
2.
Calibrate the sensors or load
printer defaults. See
printer defaults. See
1
2
2