Epson RX620 Manuale Utente

Problems and Solutions

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If you see your Stylus Photo RX620 in the Windows Control Panel, but you 
can’t scan, uninstall and reinstall its software. See the on-screen Reference 
Guide to uninstall the software, then follow the installation instructions on 
the Start Here sheet.

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Make sure your system meets the requirements listed in the on-screen 
Reference Guide.

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Check if your computer has enough memory for your software. If you’re 
running other software at the same time, the computer may not have enough 
memory. Try closing any open applications, including screen savers and virus 
protection programs. 

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If you’re scanning a large photo or at a high resolution, your computer may 
not have enough memory to process the image.

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Make sure that 

EPSON Stylus Photo RX620

 is selected in your application 

software.

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Check your software installation. If necessary, uninstall your software as 
described in the on-screen Reference Guide, then reinstall it as explained on the 
Start Here sheet. 

Make sure that the 

Copies

 setting in your printer software and/or program aren’t 

set for multiple copies. 

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If paper doesn’t feed, remove it from the sheet feeder. Fan the paper, load it 
against the right side, and slide the left edge guide against the paper (but not 
too tightly). Do not load too many sheets of paper at a time (don’t go past the 
arrow mark on the left edge guide).