Canon 4839B002 Manuale Utente

Canon

9-1

Chapter

9

Troubleshooting

This chapter describes solutions for cases such as paper jam and when problems are not
solved.

Clearing Jams

9-2

Document Jams in the Feeder

Paper Jams in the Output Area

Paper Jams in the Multi-Purpose Tray

Paper Jams in the Paper Drawer (Drawer 1 or 2)

Paper Jams in the Back Cover and Duplex Unit

Paper Jams in the Front Cover

Paper Jams in the 2-sided Transport Guide

Onscreen Message

9-8

Error Codes

9-8

When <Incorrect Size/Setting> Appears

9-11

Troubleshooting

9-12

Check the Following First

Is the power switched ON?

Has the power switch been just turned ON?

Is the machine in the sleep mode?

Are the settings properly configured?

Is the Error indicator on or blinking?

Does a message appear on the screen?

Is the telephone line connected or configured properly? (D1370/D1350

If You Cannot Solve a Problem

When a Power Failure Occurs

9-14

Printing Results Are Not Good

9-15

Vertical Streaks Appear on the Output

Toner Smudges and Spatters Appear around Text and Images 9-18
The Bottom Edge of Paper or Following Paper Has Smudge Marks

A Portion of the Page Is Not Printed

When a Problem Cannot Be Resolved

9-20

Customer Support (U.S.A.)

Customer Support (Canada)