Sceptre Technologies X24 Manuale Utente

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SCEPTRE X24                                                   Page47 
Problem 
Possible solutions (continued) 
 
 
1. 
Turn on the LCD and the computer. 
2. 
While the computer is turned on, press the “F8” key on your 
keyboard continuously until a selection menu appears and 
select the “Safe Mode” option. 
3. 
When you’ve entered Safe Mode please uninstall any video 
card driver and monitor driver by using either the “Add / 
Remove Programs” icon or going into “System 
4. 
Properties” and manually removing anything under 
“Monitors” and “Display Adapters”. After removing all the 
drivers, please reboot your computer and you should be 
able to see windows.    Please install your monitor driver 
first, then your video card driver.    Please remember to 
make sure your refresh rate should be at 60Hz. 
 
 
I CANNOT GET THE 
RESOLUTION 
1920X1200 
 
 
If you are using DVI, please try out VGA to see if you are able to 
achieve that resolution. If your VGA can then, your video card’s DVI 
cannot support widescreen resolutions. 
 
Sometimes your video card will not read the monitor correctly and will 
not allow you to achieve the resolution you want. Rebooting your 
computer will solve the situation.     
 
You can also make sure your video card’s video drivers are up to date. 
You can find what video card you have by clicking on START then 
RUN. Type in “DXDIAG”. When the diagnostic window pops up, click 
on the DISPLAY tab. The program will tell you what video chipset you 
have. Copy that name then search it with an online search engine like 
GOOGLE™. Find your video card company’s web address and search 
for newer drivers. If updating your drivers does not work, you probably 
have one of the older video cards and cannot achieve a widescreen 
resolution. You’ll need to upgrade your video card to a newer one. 
THERE IS NO SOUND 
COMING OUT OF THE 
MONITOR 
The non-HDMI monitor does not contain any audio hook ups or any 
speakers.  You are responsible for obtaining and hooking up 
independent speakers to your computer or video device.   
 
THE VIDEO IS TOO 
BRIGHT NO MATTER 
WHAT I ADJUST 
Sometimes having older video cards this type of problem might 
happen due to newer LCDs having to provide HD video capability and 
not being fully compatible with older video cards.    You can try 
adjusting the contrast to a lower value and adjust the brightness to 
compensate. 
 
THE WORDS AND 
VIDEO ARE TOO 
BLURRY 
Are you using the monitor’s native resolution? If not you’ll need to 
switch resolution to the native 1920x1200 at 60 Hz to make the words 
clearer. If you’re using VGA please do not forget to AUTO ADJUST 
and to use FORMAT under OSD. 
 
If the words are still blurry, please try enabling or disabling CLEAR 
TYPE function from windows.