Samsung EX1 EC-EX1ZZZBPBE2 Manuale Utente

Appendixes

  119

Before contacting a service center

Situation

Suggested remedies

Intelli-studio is not 
functioning properly

End Intelli-studio and restart the program.

t

You cannot use Intelli-studio on 

t

Macintosh computers.

Make sure that the 

t

PC Software is set 

to On in the settings menu. (p. 107)

Depending on your computer's 

t

specification and environments, the 
program may not launch automatically.  
In this case, click Start 

“ My 

Computer 

“ Intelli-studio “ iStudio.

exe on your computer.

Cannot set the DPOF 
for RAW files

You cannot set the DPOF for RAW files.

Cannot lock the 
exposure value by 
pressing [E]

You cannot lock the exposure value in 
t mode.

Situation

Suggested remedies

An optional flash unit 
does not fire

Make sure that the optional flash unit is 

t

turned on.

Make sure that the optional flash unit 

t

is correctly mounted on the accessory 
shoe.

Your computer does 
not recognize your 
camera

Make sure that the USB cable is 

t

connected correctly.

Make sure that your camera is switched 

t

on.

Make sure that you are using a 

t

supported operating system.

Your computer 
disconnects the camera 
while transferring files

The file transfer may be interrupted by static 
electricity. Disconnect the USB cable and 
connect it again.

Your computer cannot 
play videos

You can play videos only with the Intelli-
studio program. Install the program on your 
computer. (p. 93)