Toshiba PT310U01R01Q Guida Utente

Pagina di 246
180
If Something Goes Wrong
The Windows
®
 operating system is not working
If the trickle-charging does not prove effective, visit the 
Toshiba Web site at 
 and see the Support 
Bulletin Step-Charging the computer’s battery (click the 
Ask Iris
®
 link and search for the support bulletin by name).
4
Connect the AC adaptor to a different power outlet, preferably 
in a different room. If the computer starts normally, there may 
be a problem with the AC outlet itself, or the voltage level 
available from it.
5
Verify that the AC adaptor is the correct unit for your computer 
model. The computer may not be able to start from an AC 
adaptor that is rated for less current (amperage) than the 
computer requires, even if the rated voltage is correct, and the 
plug fits correctly in the DC-IN socket. The labels on the 
bottom of the computer and the AC adaptor show the 
specifications for voltage ("V") and current ("A") for each 
device. The voltage level must match exactly. The amperage 
rating of the AC adaptor must be equal to or greater than that 
required by the computer.
The battery light is blinking when the computer is on.
If the battery light is blinking when the computer is on, this 
indicates a power mismatch. Do the following:
1
Check the OUTPUT specifications on the AC adaptor 
(for example, DC 19V – 3.95A)
2
Check the INPUT specifications on the bottom of the 
computer. 
The output specifications of the AC adaptor must match the 
input specifications of the computer. 
3
If the specifications do not match, locate and use the AC 
adaptor that shipped with your computer. If the specifications 
do match, contact Toshiba. See 
The Windows
® 
operating system is not working
Once you are familiar with the desktop and used to the way the 
operating system responds to your work routine, you can easily 
detect if the operating system is not working correctly. For 
example:
The operating system fails to start after the initial startup 
appears.
The operating system takes a long time to start.