SMART Technologies 9.7 Manuale Utente

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Installing Service Packs
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Installing Service Packs
SMART offers upgrades for licensed users. If you’ve already installed SMART Board software, 
check the SMART website to see if there are service packs you can download to update SMART 
Board software on your Windows computer. 
Individual SMART Board software users can download an available service pack and install it to 
add new features and fix problems that they may have encountered.
NOTE: You can’t install service packs to upgrade an earlier version of SMART Board software to 
the current version. You can only apply service packs to your current version of SMART Board 
software.
SMART provides SMART Board software service packs in two forms:
a Windows Installer .msp patch installation package
an executable (.exe) installation program
The Service Pack Installation Package
The service pack installation package, the BoardXYServicePackSPx.msp file (where XY is the 
SMART Board software version number and is the service pack number) contains all of the 
information that the Windows Installer requires to install or remove the application and to run the 
user setup interface.
1. Click Start > Run and type CMD.
A DOS window opens.
2. Type the following command line:
msiexec /p
"Path to the .msp\BoardXYServicePackSPx.msp
REINSTALLMODE=omus REINSTALL=ALL
where XY is the SMART Board software version number and is the service pack number.
3. Press Enter.
NOTES 
You can copy the BoardXYServicePackSPx.msp file to any accessible network server and 
run the command from that location.
If you omit the REINSTALLMODE=omus REINSTALL=ALL properties, the service pack 
installation fails.
Don’t use any other options.
You can’t use a command line to remove a service pack. To remove a service pack, you must 
remove SMART Board software, using Windows Control Panel or a command line (see 
page 16), and then reinstall the software.
To perform a default installation using the installation package